~ Eager to contribute exceptional Clinical Research, Public Health Administration, and Program Management talents toward supporting a dynamic organization in achieving goals and objectives. ~
Bilingual (English/Spanish) with excellent academic credentials and an outstanding blend of strategic planning, critical thinking, communication, and problem-solving skills.
Combine polished leadership and team-building capabilities to hire, train, develop, motivate, mentor and manage highly productive personnel.
Highly methodical with demonstrated talents in conducting research, compiling statistical data, and navigating grant administration activities.
Reputation for superior initiative, and identifying opportunities which will result in long-term benefits for the employer while assisting clients with barriers to well-being in accessing available programs, services, and sources of assistance.
Maximize positive outcomes by establishing linkages with community agencies and resources, driving health education and promotion, serving as an advocate, and cultivating cohesive and cooperative relationships.
Highly skilled in reporting/documentation, budget management, problem solving, and quality assurance and compliance.
Federal Employment & Guidance Service, New York, NY, 2005 to Present
Wellness Medical & SSI Entitlements units/WeCARE Program
Sr. Director (2009 to Present)
Spearhead performance-based program providing case management services to clients with medical and/or mental health conditions which prohibit employment in a standard working environment.
Apply sharp analytical skills toward reviewing medical wellness standards and findings, and ensuring appropriate medical diagnosis and treatment for clients.
Thoroughly investigate and respond to or resolve client complaints, incidents or unusual events.
Audit Wellness plans, Social Security applications, and medical services for quality assurance related to documentation, timeliness of service access and completion, and missed appointments.
Decisively manage medical wellness and Social Security awards/denials reports for records, incidents, and ad hoc reviews.
Proactively participate in devising training programs for professional healthcare and case management staff focusing on medical wellness and Social Security Administration criteria and practices.
Ensure consistent program compliance with agency criteria, state Human Resources Administration policies, and HIPAA guidelines.
Wellness Medical & Comprehensive Service Plan units/WeCARE Program
Director (2008 to 2009)
Associate Director (2006 to 2008)
Similarly to above, directed full spectrum of program operations and associated personnel with an emphasis on quality assurance, documentation, and compliance.
Oversaw interviewing, hiring and training for Wellness and Comprehensive Service Plan units.
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Professional Experience continued
Wellness Medical/WeCARE Program
Assistant Director (2005 to 2006)
Actively contributed to all aspects of planning, development and implementation of Wellness medical component of WeCARE program.
Demonstrated exemplary organizational strengths in coordinating program operations and associated staff while facilitating quality assurance within medical and non-medical component spanning client-focused, administrative, and support services.
Monitored medical diagnoses from Wellness Physician and conducted follow-up with treating physicians to optimize client outcome and success.
Participated in establishing auditing systems and instruments to meticulously assess medical and case management services.
Exercised keen attention to detail in completing broad-scope reports and enforcing program adherence to government regulations.
Integral player in assembling training programs for professional healthcare and case management staff pertaining to medical wellness criteria and practices.
Coordinator of Assessment Case Management (2005)
Steered program administration for Assessment Case Management Unit, diligently supervising staff in providing adequate services to all persons on public assistance with physical and psychiatric disabilities to enable and streamline transition from welfare to work.
Leveraged solid clinical acumen to develop and implement Wellness initiative in program s medical component.
Hyacinth Foundation, Paterson/Newark/Jersey City, NJ, 2000 to 2005
Health Education Manager (2004 to 2005)
Steadily advanced through series of promotions to supervise Health Educators/Outreach Workers, oversee service delivery throughout community, and enforce program quality assurance.
Coordinated identification and assessment of community health needs and available resources, and prepared monthly reports of findings and progress for Director of Prevention and State Department of Health and Senior Services.
Regional Client Services Manager (2003 to 2004)
Responsibly managed and tracked annual $300K budget awarded by Newark Department of Health and Senior Services Ryan White Unit, and supervised Ryan White funded programs.
Administered $325K annual grant from Newark Department of Health and Human Services Housing Program.
Generated and submitted regular reports for agency and Department of Health and Human Services.
Coordinator (2000 to 2003)
Merged strong prioritization and interpersonal skills to efficiently coordinate community-based HIV/AIDS education and risk reduction program serving youth, women at risk, prenatal and MSM population.
Cost-effectively administered budget allocated for incentives and staff training programs.
Master s in Public Health, Community Health Education, New York University, New York, NY, 2000
Bachelor of Science, Biobehavioral Health, Pennsylvania State University, University Park, PA, 1998
Supervisory Training, University of Medicine and Dentistry of New Jersey
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