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yyyyyy x. yyyyyy                                                     0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

productive and highly capable technical professional eager to contribute dynamic managerial, technical and analytical skills actively supporting a progressive company in maximizing organizational performance as a key team member.

 

career profile

ø  b.s., management; a.s., engineering technology; highly stable career.

ø  over 13 years of substantial professional experience and training in it infrastructure with demonstrated excellence in process management and documentation.

ø  experience in working in fab clean facilities, class 1000; supervise system testing and shipment.

ø  staff supervision background leading ten system technicians; recruited, hired and trained new personnel.

ø  account management background; work onsite with internationally-based clientele, such as sony, samsung and toshiba, among others.

ø  expertise in implementing complex solutions with an emphasis on productivity, efficiency and user satisfaction; assist in technical aspects of projects including creating test procedures.

ø  contributor to increasing overall organizational efficiency and proficiency.

ø  proven ability to rapidly assess and correct complex technical problems with minimum interruption of operations.

ø  long-term experience in system management, testing procedures and problem diagnostics.

ø  highly analytical, detail- and customer service-oriented; demonstrating excellent communication skills necessary to translate complex issues.

ø  united states army veteran.

professional experience     

mattson technology, inc., fremont, ca                                                                                          1995 - 2008

technical products support engineer ii (2001-2008)

       tasked with international account management, focusing on controlling any technical issues/problems.

       oversaw hardware/software troubleshooting and system support activities.

       gained experience in working inside fab clean facility class 1000; worked closely with engineering during testing of system.

       designed test procedures and assisted with testing, correlating and verifying technical data.

       served major customer accounts of sony, samsung, toshiba, intel, hynix, umc, tsmc, amd, smic and infineon; this required a thorough understanding of international culture as well as extensive travel to customer sites.

 

production lead final test (1998-2001)

       supervised staff of ten system technicians after promotion to production leader.

       established new facilities and trained/supervised new skilled production personnel.

       oversaw final testing and inspection system of class 1000.

       scheduled and directed system fabrication production.

 

- continued -


yyyyyy x. yyyyyy

page two

 

 

 

systems final test technician (1995-1998)

       performed system-wide testing, troubleshooting and diagnostics to ensure optimal network performance.

       presented oral and written reports of test results which proposed improvements for design, manufacturing, and marketing of products.

       executed onsite maintenance and repair of customer systems.

 

 

 

education

itt technical college, indianapolis, in

bachelor of science, management, 2005

 

university of phoenix

coursework in organizational behavior and management, 2004

 

itt technical college, west covina, ca

associate of science, engineering technology, 1994

 

 

 

earlier background

united states army

mechanized infantry, 1988 - 1991

service in operation desert shield and operation desert storm

 

awards:

 

army service medal

kuwait liberation medal

three army achievement medals

army good conduct medal


yyyyyy x. yyyyyy                                                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an information technology project management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.a. in management and over 13 years of successful corporate experience. to complement this background, i possess multiple capabilities in account management, system design and testing, customer onsite troubleshooting, personnel training and supervision and highly positive customer interaction.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

attachment

 

 

 

 

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