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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
abc@xyz.com
objective
results-driven leader eager to contribute dynamic management, business development and client servicing skills toward actively supporting a progressive organization in optimizing operational and revenue performance.
profile
ø offer over 10 years experience in operations management, staff leadership and client relations development, with comprehensive background in building and establishing new businesses.
ø entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and financial administration.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø exceptional ability to research and evaluate industry trends and competitors and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, clients and external contractors.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
career achievements
ø boosted profits over 28% due to exceptional performance and dedication.
ø improved bottom line profitability from -10% to profits of 10%.
ø defined, developed and implemented targeted strategies to maximize and maintain profits from 12% to 22%.
ø launched and established new business operations and branches with great success, large clientele base, and forward-thinking objectives.
professional experience
florida assured title, llc - tampa, fl 2007-2008
owner/operator
contributed dynamic leadership skills in launching and managing all aspects of company operations, including licensing and ensuring compliance with regulations.
exhibited advanced communication skills in building and establishing key relationships and liaising effectively with underwriters, clients and other industry professionals.
synergy title services of tampa, llc - tampa, fl 2005-2007
vice president / minor-owner
efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.
successfully contributed to business development by using proactive prospecting techniques to generate new customers.
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yyyyyy x. yyyyyy page 2 of 2
freedom land title, lc - tampa, fl 2004-2005
executive vice president
proficiently developed and executed sales and marketing strategies supporting enterprise-wide operations to expand client base and ensure loyalty.
effectively coordinated with new branch operations in tampa market, with strong focus on optimizing productivity, efficiency and performance.
continental title company - st. louis, mo 2004
vice president escrow operations
demonstrated solid leadership qualities in supervising both the accounting department and escrow department.
conducted comprehensive review and analysis of data in order to prepare complex documents including residential refinance, commercial sales and new construction contracts.
specialty title services of mo, inc. - st. louis, mo 2002-2004
president
illustrated sharp business acumen in starting a new branch in missouri; successfully coordinated and liaised with main branch in illinois.
strategically planned and organized workflow to maximize use of resources while controlling costs and meeting customer needs.
nations title agency of the carolina s, inc. - charlotte, nc 2002
executive vice president, operations
recruited to restructure and revitalize entire operation from the ground up.
directly managed daily operations in multiple sites throughout north carolina, south carolina, west virginia and virginia.
nations title agency of mo, inc. - st. louis, mo 1999-2001
vice president, operations (1999-2001)
spearheaded diverse managerial activities ranging from staffing, training and performance evaluation to workflow planning and policies/procedures development.
oversaw implementation of new company operations in tennessee and georgia.
operations manager (1998)
supervised daily operations in various departments including title production, escrow and accounting.
managed, mentored and motivated staff, playing an instrumental role in the development of top performing team members.
nations title agency of il, inc. - lombard, il 1997-1998
accounting manager
relied upon to prepare and present p&ls and various other analysis reports for senior management.
boosted profits by an extra 5% by consistently performing audits and ensuring optimal performance.
accounting clerk
steered a/p, a/r and data entry, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.
yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
abc@xyz.com
date
hiring agent name
company
address
city/state/zip
dear _______________________________:
are you seeking a results-focused, solutions-oriented professional to support your company in maximizing performance? i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
as illustrated by the accompanying resume, i have a comprehensive background in operations management, business development and financial administration, with extensive experience in building and establishing successful new branch operations. from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
professional regards,
yyyyyy x. yyyyyy
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