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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



proficient it professional eager to contribute technical expertise as well as strong project management, logistics and customer service skills in a challenging information technology assignment actively supporting an organization in maximizing performance.


career profile

ø  computer technical support diploma.

ø  extensive international experience.

ø  multiple assignments with major corporations.

ø  over nine years of computer operations background.

ø  expertise in sarss and cssamo systems.

ø  skilled consultant and advisor.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems, networks and telecommunications.

ø  background in automation of military support systems.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

ø  familiarity with hardware/software installation and maintenance.



professional experience

itt industries, camp eggars, afghanistan                                                                                  2007 - present

dsst theater supervisor

       utilize multiple military-related it systems to manage and coordinate logistics, shipping, receiving and inventory management.

       conduct timely and accurate automated inventory tracking to ensure accurate counts of extensive equipment/materials.


general dynamics information technology, camp arifjan, kuwait                                                    2006 - 2007

information technology specialist

       coordinated supply function utilizing ulls-s2 module.

       effectively troubleshot and resolved any/all system issues.

       designated as subject matter expert in providing support to 25th signal battalion.


mtc technologies, inc., kitzingen, germany                                                                                   2005 - 2006

cssamo specialist

       retained to utilize damewar application to facilitate customer response time and minimize travel.

       effectively re-installed all military software, operating systems, security patches and updates.

       conducted in-depth feasibility studies to determine network/telecommunications requirements.

       efficiently troubleshot operating systems covering lan cable, hub switch, emails and use of ms office suite on stamis/non-stamis systems.


itt industries, giebelstadt air base, germany                                                                                           2005

assistant supervisor/sarss specialist

       effectively maintained extensive working files.


yyyyyy x. yyyyyy

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itt industries, camp arifjan, kuwait                                                                                                2004 - 2005

supply technician/locations and survey analyst

       tasked to utilize oracle and administrative systems to support business operations.

       tracked, processed and maintained financial, accounting, procurement and shipping/receiving documentation.

       directed and supervised 18 supply technicians.


dellew corporation, spangdahlem, germany                                                                                  2003 - 2004

base training manager

       designated to oversee all unit training programs.

       originated training program policies, procedures and facilitation.


itt industries, illesheim, germany                                                                                                   2002 - 2003

warehouse dssa supervisor

       recruited to oversee daily operations of dssa supply warehouse.

       utilized sarss system for stock control, receiving, shipping and warehousing.

       administered automated inventory, bench stock and material requirement lists.


sage khk, frankfort, germany                                                                                                                2001

system and quality engineer

       maintained hardware inventory.

       procured software.

       managed and maintained windows and novell servers.

       gained expertise in norton ghost 6.0.





military service

prior to 2001, served in the united states army at various duty stations.  honorably discharged.






chubb institute

computer technical support diploma, 1999




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