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yyyyyy x. yyyyyy

801 bullock ave.                                                                                                (610) 0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                                                                                                                      abc@xyz.com

objective

results-driven human resources professional offering exceptional project management, team leadership, and organizational skills to progressive company seeking a motivated and dedicated employee

profile

ø  strong human resources experience, with expertise in employee relations, investigations and conflict resolution, staff development, compensation analysis and benefits administration, claims processing; thorough understanding of complex labor laws

ø  lead strategic change initiatives and implement new procedures; experienced in developing and conducting trainings and orientation programs

ø  facilitate internal communications regarding career opportunities, benefits, and employee relations issues

ø  dynamic communication, presentation, negotiation, and relationship management skills; maintain highest ethical standards and confidentiality

ø  sharp technical proficiencies including sap, ceridian, storefront, peoplesoft, truecomp, and ms office

professional experience

comcast cable, philadelphia, pa                                                                                                                    6/08 c present

calldus project analyst (1/10 c present)

         in recognition of outstanding performance, quickly promoted within company to position entrusted with application scoping, development, testing, implementation, and support; serve as a key point of contact for technical team throughout project lifecycle

         apply depth of knowledge regarding sales compensation plans for business service and frontline bonus; additionally support truecomp administration efforts and analyze all compensation-related reports

         accurately assess end user needs, collaborate on gathering information to define project requirements, evaluate application solutions, prepare and execute test plans, identify and resolve issues, develop and manage project plans for phased implementation, and provide senior management with status updates

human resource generalist, employee service center (6/08 c 1/10)

  • managed complex and escalated hr issues, including employee relations, payroll, benefits, learning, and sap-related inquiries
  • investigated and researched hr issues at all levels; engaged employees, managers, and directors; interpreted corporate policies to anticipate and promptly resolve issues
  • played an integral role in coaching hr specialists on escalated issue resolution procedures and outcomes to support department-wide team development; worked closely with senior management to ensure clear communication, knowledge transfer, and organizational alignment

 

human resource clerk (temporary), smurfit-stone container corp. (today staffing), aston, pa                        11/07 c 6/08

  • successfully executed all stages of the hiring processing including interviewing, ordering background checks, providing orientation and training, and benefits administration; generated all necessary paperwork
  • oversaw employee information files including attendance records, reimbursements, fmla and vacation tracking
  • proficiently responded to grievances, unemployment claims, and short-term disabilities
  • facilitated internal communications regarding career opportunities, benefits, and employee relations issues; administer service awards

 

human resource assistant (temporary), carpathia corp. (careers express), west chester, pa                          7/07 c 10/07

  • effectively maintained employee information files; structured record management to achieve increased efficiency
  • created eeoc-1 report and submitted to the department of labor
  • handled new hire orientation and benefits presentations; collaborated with payroll department to respond to employee pay inquiries

~ community activity~

vice president, business builder organization, philadelphia, pa                                                             insert date c present

programs and services intern, american red cross c westmoreland chapter, greensburg, pa                          2006 c 2007   

education

b.s. in business, human resources & marketing specializations, seton hill university, greensburg, pa                      2007

  • member and record holder (javelin and weight throw), seton hill university track (2006 c 2007)
  • chapter president, seton hill university naacp (2005 c 2006)
  • team manager, seton hill university men s basketball team (2005 c 2007)
  • member, seton hill university women s basketball team (2002 c 2003)

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