yyyyyy x. yyyyyy
(310) 0000 xxxxxx
xxxx , xxxx , xxxxx 00000 runnymede st. - west hills, ca 91307
solutions-focused, performance-driven technical director eager to contribute it expertise as well as dynamic program/project management, business integration and process enhancement talents toward supporting employer operations.
ø offer approximately 9 years experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.
ø comprehensive background in software product management and application design/development management.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø cost-effectively create, allocate, administer and control financial and resource budgets.
ø proficient in unified modeling language (uml), object-oriented design patterns, service-oriented architecture (soa), aspect oriented software design (aosd) and user-centered design (ucd) & personas.
ø exceptional ability to research and evaluate industry trends, technologies and products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including fortune 500 companies, senior business executives, technical professionals and staff, as well as offshore teams.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
key career achievements
ø concurrently managed up to 58 client implementations and a total of 76 implementations for $20m revenue.
ø generated $1.5m revenue by coordinating a set of professional services projects into the accordent media management system (amms) product that converted pocs.
ø significantly reduced average delivery from 180 to 24 days by identifying and implementing procedures to improve team and client communication.
ø proactively led the development of first accordent partner training, which created $1.6m in revenue from 45 participants and directly resulted in 40% increase in sales conversion rates for attendees measured in first year.
ø achieved over $60m in projected 5-year npv by developing and managing portfolio of implementations of a reusable application, with 5 distinct implementations in 12 months.
ø proactively built and established key relationships and provided successful implementations for numerous clients, including: fannie mae, jp morgan chase, merck, microsoft, notre dame university, wells fargo and xerox.
accordent technologies 2006-present
director, professional services
contribute dynamic leadership skills in managing the pre- and post-sale implementation and delivery of products and custom development.
directly lead, train and motivate developers, graphic designers, web designers, implementation engineers and trainers, playing an instrumental role in the development of top performing team members.
product manager, accordent media management system (amms)
apply advanced communication and interpersonal relation abilities toward collaborating directly with marketing and support to coordinate releases, training, product documentation updates and product announcements.
strategically plan and supervise all design, development and testing efforts to maximize use of resources while controlling costs and meeting company needs.
oversee all aspects of managing amms product releases and product roadmap, with full accountability for scoping features and defect fixes, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.
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countrywide financial corporation (cfc) 2003-2006
program manager, businesslink
directly built, developed and led a 6-member team of offshore developers, with strong focus on optimizing productivity and efficiency.
proactively built and established key relationships and liaised effectively with 50 business partners.
exhibited detail orientation and technical skills in managing a portfolio of projects utilizing a recurring process improvement pattern supported by an application to improve cross-organizational communication.
performance management consultant
relied upon to lend expertise of process analytics and continuous improvement tools to lead various process improvement projects, integral to streamlining workflow and maximizing performance.
vertex systems 2002-2003
consultant, java/oracle integration & development
strategically defined, developed and executed various oracle and microsoft packages, instrumental to boosting productivity, efficiency and quality of client operations.
successfully applied it expertise, as well as administrative talents, toward strategically developing and implementing processes that optimize containment of threats, risks and vulnerabilities compromising computing environment integrity.
fetch technologies 2002
steered the structuring and implementation of ai-based web integration solutions developed under funding by darpa, nsf, nasa, the air force, and other u.s. government agencies.
identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.
credit provider 2000-2001
steered all aspects of the electronic xml auto loan application submission and tracking, to ensure accurate and timely processes.
demonstrated detail orientation and problem solving skills toward supporting music uploading onto a website for farm club tv (tnt) and administering user voting.
bachelor of science, computer science - university of southern california
associate of arts with honors, computer science & general science, emphasis on mathematics - santa monica college
faster gold certification (equivalent to six sigma black belt) - only pmg it member to achieve certification
applications: ms office (word, excel, powerpoint, access, onenote, infopath, visio) 2003 c 2007; ms office sharepoint server (moss) 2007 and ms office sharepoint designer 2007; ms project 2007 and ms project server 2007; visual studio 2005 c 2008
object-oriented programming: c, c++, c#, java, visual basic.net
streaming media: windows media player, windows media encoder, real helix encoder, real player, flash video
frameworks: .net, asp.net, ado.net, windows workflow foundation (wf), windows communication foundation (wcf), windows presentation foundation (wpf), silverlight 2, xaml, j2ee, java servlets & jsp, ejb, jndi, struts
servers: ms sql server (t-sql), oracle (pl/sql), iis, apache, tomcat, windows media services, real helix server
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