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0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

Retail Management

Well-rounded and energetic individual with 20+ years experience seeks new challenge

 and opportunity to apply consummate skills as District Manager or Store Manager.

Key areas of Expertise


  Retail Management

  Business Operations

  Sales

  Account Management

  Strategic Marketing

  Loss Prevention

  Risk Management

  Merchandise Flow

  Human Resources

  Leadership and Training

  Personnel Management

  Customer Service


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Professional Profile                                                         

  Escalate business development through strategic initiatives that increase productivity and revenue growth; received Top Sales and Outstanding Service Awards; consistent track record of exceeding goals and objectives

  Organized and detail-oriented Leader with expertise in personnel management; hire, train, conduct employee evaluations, and provide necessary disciplinary action

  Expand clientele by securing large-volume, high-profit accounts while maintaining existing customer base through exemplary account management and customer service

  Communicate technical and complex information easily and concisely; demonstrate diagnostic problem-solving skills, and respond calmly to tough situations

  Proficient in Microsoft Works, and Microsoft Word, Excel, PowerPoint and OneNote

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Employment History                                                          

Store Manager, Temporary                                                                                              8 Weeks 2009

Spirit Halloween Mayfield Heights, OH

   Exceeded sales goals by 60%, successfully managed daily operations of a $300,000 store

   Demonstrated superior personnel management; performed hiring, disciplinary action, training, and mentoring

   Key player ensuring profitability and exceptional customer service; skillfully managed loss prevention and merchandise flow

 

General Manager/District Manager/Human Resources Generalist                                        2005 C 2009

American Commodore Tuxedo of Ohio Inc. Cleveland, OH

   Served as General Manager over $1.4M Wholesale Division and six locations of the Retail Division

   Expanded territory and increased tuxedo units; established new accounts, serviced 500+ accounts, and supervised traveling sales representatives

   Demonstrated exceptional personnel management; performed hiring, training, and necessary disciplinary action

   Oversaw shipping department and customer service center where orders were received

   Created strategic marketing materials; managed distribution and advertising

   Served as Human Resources Generalist; directed recruitment, unemployment and workers compensation filings and hearings, FMLA filings, and maintained documentation of associate handbook

 

Store Manager                                                                                                                    2003 C 2005

Michael s Arts and Crafts Mayfield, OH

   Efficiently managed daily operations of the area s highest volume store; exceeded $5M in 2004

   Assisted District Manager with special projects; participated in interviews for management positions

   Demonstrated dynamic personnel management including hiring, training, employee evaluations, and disciplinary action; provided profit and loss maintenance

   Designed creative in-store marketing techniques

 

Store Manager                                                                                                                    2001 C 2003

Linens N Things Mentor, OH

   Skillfully directed opening of new $6M store and managed daily operations; hired employees, stationed fixtures, and oversaw merchandising

   Designed and implemented new training program utilized in all new stores; current location operated as district training store for new management

 

Store Director                                                                                                                     1996 C 2001  

Toys R Us Parma, OH

   Key player in escalating revenue; achieved highest volume store within four months

   Effectively managed daily business operations of $13M store; consistently exceeded expectations

   Demonstrated excellent personnel management; performed hiring and training of 60 seasonal employees, and oversaw team of 100+ during busy season

   Served on Risk Management committee; decreased claims costs

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Previous Employment                                                        

Regional Manager - Ohio and Pennsylvania, Tuxedo Junction Cleveland, OH                    1988 C 1996

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Education and Professional Development                   

Bachelor of Business Administration                                                                                            2005

Almeda University Online

Emphasis in Business Management

 

Business and General Studies                                                                                           1984 C 1987

Cleveland State University Cleveland, OH

Additional Training/Seminars


Project Completion

Motivator/Coach
Hiring and Firing

Dale Carnegie Speaking
Motivational Speaking

Business Writing



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0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

 

 

 

[Date]

 

 

 

[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]

 

Dear [Insert Name]:

 

This letter and the enclosed r sum are an expression of my interest in seeking a rewarding Retail Management position within your organization. I bring 20+ years of valuable experience which makes me an excellent match for your advertised position.

 

You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in retail management, business operations, account management, strategic marketing, personnel management, and excellent customer service are some of my strengths.

 

I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.

 

Sincerely,

 

 

 

Michael Siatkowski

 

Enclosure

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