career objective                              

results-driven sales and marketing manager eager to contribute superior business development, strategic planning, and customer service skills toward supporting the employer in optimizing revenue performance

profile                                                

ø  offer numerous years of sales, staff development, marketing, and operational management experience; provide excellent support for existing customers while expanding client base

ø  demonstrated ability to succeed in highly competitive environments and large territories; develop strong, competitive presentations that generate high-volume contracts

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; recruit, train, and direct top-performing sales teams

ø  sharp business acumen; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  strong technical proficiencies including ms office, quark, photoshop, and illustrator

professional experience                

director of sales, rhp properties, inc,. farmington hills, mi                                                                   2004 c 2008       

• successfully oversaw all aspects of sales operations for this leading owner of manufactured home and apartment communities; consistently exceeded corporate goals and ranked as top producer companywide
• actively steered human resources functions including hiring, staff development and training, performance evaluation, and ongoing guidance
• contributed to advertising strategies, evaluated marketing budgets, designed advertising campaigns, and established comprehensive marketing program that continues to serve as model
• conducted site visits and maintained open lines of communication with community managers and sales coordinators, worked with internal operations and outside dealers, developed lead tracking and management systems, and administered payroll and accounts payable

 

marketing director, chateau communities, clinton township, mi                                                  1998 c 2004

• proficiently directed marketing and advertising efforts for 15 new developments across the country; designed and implemented $3 million budget in line with corporate objectives
• researched multimedia advertising venues and determined site-specific marketing strategies; collaborated with graphic design department to create and distribute collateral
• compiled and analyzed complex sales and marketing data to monitor performance; formatted and submitted annual entries that won recognition in national advertising industry contests

 

 store manager, sterling inc.                                                                                                                             1990 c 1998                                  

• entrusted with daily management of a $1.5 million specialty retail jewelry store as well as coordination of human resources; accurately analyzed sales, gross margins, expenses, and net profits in store operating statement
• expertly recruited, trained, and supervised 13-member sales team; additionally selected to serve as training store manager responsible for mentoring new recruits and managers in training for the corporate office
• created effective visual displays and planned special events; managed inventory, loss prevention, and cost controls; ensured security of store and company assets

 

~ key achievements ~

• recipient of top sales division and number one sales producer throughout four-year tenure at rhp
• accepted multiple awards, including associate of the year (2001), award of excellence (1999), and mhi national marketing contest midwest division (2002, 2001), while at chateau communities
• recognized for exceptional performance c awarded trips to italy and the caribbean for winning sales incentive contests (1995, 1994) and named district associate of the year (1993) at sterling inc.

education                                           

 associate s degree in business management, university of phoenix, troy, mi

• 3.8 gpa in concentration

 

mcar school of real estate certificate ~ class talent agency certificate