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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



Engineering Professional



Offering 6 years of IT and software engineering experience, with consistent results in achieving organizational objectives. Extensive experience in Software Development life cycle and software testing methodologies. Plan, direct and implement critical projects focused on writing detailed test plans and test cases based on functional specification for applications. Proficient in Telecommunication Network Management Software for Verizon and South Bell. Dynamic communication, presentation, relationship building and problem-solving abilities. Highly versatile; quickly master new roles, responsibilities, technologies, and environments.


Software Quality Assurance System Testing Team Leadership Process Improvement

Industry Research & Analysis Best Practices Critical Evaluation Debugging & Testing

Strategic Planning Project Management Resource Allocation/Administration

Technical Skills


  Unix, Vi Editor, HTML, C++, Oracle 11g, SQL , LAMP (in progress summer 09), Java (will attend in Fall 09)

  Solaris, Linux C Knoppix , Microsoft Windows 97 C VISTA, Visual Studio, Front Page, Word and Excel

  Test Expert, Java Star, Site Scope, Pc Anywhere and Adobe Photoshop CS3

Career Background


BayCal Financial Corporation; Century 21 Optima & Renaissance Home & Mortgage        2004-Present

Sales Manager, Milpitas, CA

  Apply advanced communication and dynamic leadership skills toward mentoring, motivating and training various students and Loan Officers, with strong focus on optimizing productivity, efficiency and performance.

  Proactively build and establish key relationships and liaise effectively with Banks, Title Companies and Partners, as well as senior management, staff and customers.

  Monitor Quality Control Department on all closed transactions to ensure critical compliance with all Department of Real Estate Regulations and Laws, as well as company policies and procedures.


Fujitsu Network Communications                                                                                    2000-2004

Software QA/System Test Engineer, San Jose, CA                  

  Contributed technical engineering knowledge and experience toward handling black/white box, performance, regression, migration, platform and automation testing.

  Proficiently applied strong knowledge of QA methodologies and software development cycle toward developing test plans and test cases according to software specs and requirements, as well as developing and executing test case scripts as per schedule.

  Submitted software defects using Test Expert bug tracking tool, integral to promptly identifying and resolving issues.



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Career Background continued



Fujitsu Network Communications                                                                                    2000-2004

Software QA/System Test Engineer, San Jose, CA                  


  Collaborated closely with Software Developers to understand and resolve problems.

  Trained, mentored and supported team members on new software features, playing an instrumental role in the development of top performing team members.

  Acquired valuable knowledge and experience in testing Network Management System, Telecom and Optical Signals, as well as Unix and Window NT Testing Platforms.


Commtouch Software                                                                                                    1999-2000

Tech Support Call Center, Mountain View, CA

  Drove all technical support reviews, identified and addressed existing and potential issues, and created proactive upgrades and enhancements for optimal results while monitoring, troubleshooting and testing over 1,000 Compaq Email Servers running on Windows NT.

  Applied industry expertise and strong communication skills toward acting as 24/7 customer technical support contact in responding to customer inquiries, resolving problems and delivering product/service education.

  Consistently performed well under pressure and in high-stress situations, while effectively calming irate users and providing exceptional customer satisfaction.


Tibco Software                                                                                                              1998-1999

Intern: Network Operating Center, Palo Alto, CA

  Efficiently steered all aspects of network setup from ground up inside Exodus Communication location, with full accountability for the setup, installation and configuration of web servers.

  Designed network diagram layout using Visio Software, with a Network Platform including Sun System Ultra 5, Hub, Linux Box, Fire Wall and Routers.

Education & Professional Training


Database System Certification (In Progress) - University of California, Santa Cruz, Extension Program in Silicon Valley, 2009-Present


Software Information Engineer Studies & Project Manager for Web-Based Support System as Senior Engineering Project - San Jose State University, 1998-2001


Computer Engineer Studies & Assistant Badminton Coach - University of California, Davis, 1996-1998





Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000









Contact Name, Title

Company Name


City/State/Zip Code




I am currently exploring new career opportunities in software engineering and to acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer 6 years of experience in software engineering and IT support, with extensive experience Software Development life cycle and software testing methodologies.  I am proficient in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  I excel in driving projects from concept and development through timely, cost-effective delivery, training productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  I also possess strong communication skills vital to determining and responding to customer needs and forging proactive relationships. 


I am now eager to contribute my strategic planning skills and technical abilities toward collaborating in your success as a key member of your team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.







Yyyyyy x. yyyyyy



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000










Contact Name

Company Name


City/State/Zip Code




Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.


Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.






Yyyyyy x. yyyyyy





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