Dynamic Project Manager eager to contribute extensive technical, team leadership, and client relations expertise toward supporting the employer in achieving business goals and objectives.

 

 

         Significant achievements in project planning and management, risk assessments and management, and vendor relations; excel in navigating the complete SDLC (software development life cycle).

         Methodical and focused problem solver with a solid reputation for integrity, presentation and negotiating talents, and commitment to quality control and client satisfaction.

         Train, manage, mentor, and inspire team members to display productivity and service excellence.

         Able to swiftly resolve conflicts, elevate team morale, and maximize cooperation and efficiency.

         Outstanding performance in contract administration, vendor management, facilitating status meetings, and spearheading technology transitions and conversions.

 

 

Hotwire.com, 2009 to Present
Senior Project Manager

• Oversee full  SDLC for technology projects, exhibiting sharp proficiency in vendor management, change management, and resource management.

 

Expedia, Inc., San Francisco, CA, 2006 to 2009

IT Project Manager

         Spearheaded seamless Netscaler implementation for Hotwire.com inclusive of load balancing, SSL acceleration, TCP off-loading, and content switching. 

         Applied significant vendor management expertise and risk management proficiency to lead large scale, multi-year data warehouse infrastructure upgrade.

         Championed comprehensive domain migration project for Hotels.com and TravelNow.com requiring  migrating numerous computers, network accounts, email, and servers.  

         Leveraged aggressive risk management plan including performance certification component to steer Expedia s largest ever database upgrade of 100+ servers from MS SQL Server2000 to Server2005.

 

Hotwire.com, San Francisco, CA, 2005 to 2006

Functional Project Manager

         Exercised exemplary multi-tasking capabilities to manage several concurrent projects such as Sarbanes Oxley IT project, establishing company s change management process, and standardizing process for use of escalation issues during SDLC.

         Skillfully managed third-party vendors during requirements gathering, issue management, development and integration, and deployment of vendor software within Hotwire s LiveSite.

 

PeopleSoft C PeopleSoft Global Services, Pleasanton, CA, 2001 to 2005

Project Manager, Global Services Integration Team C Services Operations

         Orchestrated integration of PeopleSoft and JD Edwards Services organizations, consistently ensuring 1,500 JD Edwards resources were able to communicate via existing PeopleSoft infrastructure.

         Critically evaluated existing PeopleSoft and JDE processes to ensure best practices were in place and frequently reported progress, status and issues to executive management.

         Demonstrated strong leadership talents in directing and coordinating efforts of operations project managers, field personnel and project managers.

Continued

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

Project Manager / Implementation Manager C CRM

         Piloted $8M international implementation of PeopleSoft CRM 8.4 by efficiently coordinating tasks and processes among team of more than 50.  

         Guided, motivated and mentored team leaders in infrastructure development, data conversion, development, reporting, and security, and held accountability for maintaining project scope, adhering to budget, and overseeing project plans including milestones and schedules.

         Drove unified efforts among all departments across the company to ensure and expedite project success.

         Utilized Microsoft Project to transition legacy system to CRM 8.4 requiring effective leadership of 200 project managers and team members; released solution to all users ahead of schedule.

 

Evolve C Worldwide Services, Emeryville, CA, 2000 to 2001

Project Manager

         Employed Evolve s Rapid Connect implementation methodology to direct full-scope global implementation in Europe for large retail consulting company.

         Prepared and administered project plan, led weekly status meetings, communicated product issues to California-based support team, and managed software installation on SQL Server and Oracle Platforms.

         Exhibited outstanding technical acumen to design, develop and validate interface processes to transfer data from Evolve ServiceSphere to financial application; created project plan, facilitated weekly status meetings, and led software installation on SQL Server/NT Platform.

         Contributed to boosting company revenue growth by promptly responding to Requests for Proposals and presenting compelling product demonstrations.

 

PeopleSoft C Professional Services Consulting, Pleasanton, CA, 1997 to 2000

Senior Consultant C Accounts Payable

• Partnered with PeopleSoft Accounts Payable Development Team to innovatively develop new functionality and enhance existing functionality for a new release. 
• Diligently created new A/P reports, updated existing reports, created inquiry panels to streamline accounts payable/purchasing matching process, and updated existing application engine process for the Open Liability Report. 
• Additional roles:

-         Employee Expenses / Accounts Payable Consultant

-         Accounts Payable / General Ledger Consultant

-         Functional Consultant C Technology Lab

 

Prior background includes role as Global Support Analyst, PeopleSoft - Global Support Center, Pleasanton, CA.

 

 

Microsoft Project, Access, Visual Basic, Excel, Word, PowerPoint, WinHelp, Windows, DOS, COBOL, Ada, C, UNIX, AIX, HTML, SQL, SQR, Crystal Reporting, Oracle, Microsoft SQL Server, SDLC, Clarity

 

 

California Polytechnic State University, San Luis Obispo, CA

Bachelor of Science Degree, Business Administration,  Management Information Systems

 

UC Berkeley Extension, Berkeley, CA

Certification in Project Management

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a senior-level project management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you a substantial background in IT, proficiency in directing technology-driven projects, and the flexibility to expertly handle competing priorities with an unwavering commitment to accuracy, efficiency, and client satisfaction.  To complement these qualifications, I offer solid leadership, organizational, communication, analytical, and vendor management skills which are essential in a Project Manager.

 

As a proactive contributor to your organization, you will find me to be a results-driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance and an exemplary work ethic. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

 

Date

 

 

 

Interviewer s Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the [insert name of position] position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.

 

The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make a valuable contribution to your company.

 

(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)

 

(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone numbers so we can continue the discussion we began over the telephone.)

 

(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy