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Yyyyyy x. yyyyyy 2330 E. Del Mar Blvd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Highly proficient, quality-focused leader eager to contribute technical expertise as well as dynamic management and troubleshooting skills toward actively supporting a progressive organization in optimizing performance as a key staff member
Profile
Ø Offer over 12 years progressive experience in Teamcenter Engineering application administration, support and configuration, with comprehensive management background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.
Ø Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.
Ø Exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Professional Experience
Jet Propulsion Laboratory/NASA - Pasadena, CA 2004-Present
Position Title
Contribute solid technical expertise and dynamic leadership skills in supporting all aspects of daily operations, maintenance, and server/client installs of Teamcenter Engineering (TcEng), with full accountability for the effective administration of training and configuration.
Strategically define, develop and execute software standards instrumental to boosting productivity, efficiency and quality.
Drive all system reviews, identify and address existing and potential issues and create proactive upgrades and enhancements for optimal results.
Proficiently perform TcEng customizations, client installations and connector implementation and maintenance.
Apply extensive knowledge of TcEng, infodba, product structure and Unigraphics toward developing training materials and creating User Acceptance Testing.
Troy Design, Inc. 2002-2003
SME, Mentor
Relied upon for strong technical talents; created and presented GM iMAN new user training for 200 Design Engineers and measured new users understanding of information presented.
Conducted comprehensive review and analysis of DBA qualifications; designed and developed training based on individual needs and trained DBAs in GM Mexico.
Innovatively created new support guidelines and user acceptance testing for software application enhancements, as well as new migration tools training for database administrators.
EDS/PLM Solutions (formerly Unigraphics Solutions) 2001-2002
Project Team Leader
Effectively planned, coordinated and facilitated troubleshooting and bug reporting/fixes to optimize performance.
Appointed to serve as Technical Consultant for iMAN Portal with iPRO interface developed for Pro/E design software at client site in Peoria, Illinois.
Steered the Statement of Work and Project Plan and tracked schedule and changes with MS Project.
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Aerotek (contracted to General Motors) Flint/MI 1987-2001
iMAN Instructor, Mentor, DBA
Resourcefully created, defined and presented GM iMAN new user training for 600+ new UG18 users in the Cadillac division; served as Subject matter expert for Teamcenter Engineering.
Exhibited solid leadership qualities in training and mentoring 4 DBAs in GM Luxury Car Division; integral team member with responsibility for implementation, training and support of 800+ end users.
Proactively built and established key relationships and liaised with all GM iMAN sites and GM Vendors; trained at GM Flint, GM Saturn, GM Warren and GM deMexico.
Served as Project Team Lead for Engineering Production Control & Logistics; spearheaded scheduling and tracking design releases, determining delay cause and corrective action and status reporting to high-level management.
Education & Professional Training
Select Courses - Pasadena City College
Project Management Course - Jones International University
Select Courses - Mott Community College
Select Courses - Baker Business College
Unigraphics V18 Basic 1, Basic 2, Freeform, Advanced Modeling Techniques, Assemblies, Overviews 1 and 2
TC2007Administration and BMIDE C Siemens Training
Certifications
GM iMAN Instructor for Users
GM iMAN Instructor for Designers
GM ProTrainer4
iMAN Site Administrator UG Solutions
iMAN for Users UG Solutions
Yyyyyy x. yyyyyy 2330 E. Del Mar Blvd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive technical processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. As illustrated by my career background, I have continually advanced in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions. To complement my experience, I offer numerous iMAN certifications.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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