career objective

results-driven entrepreneur exploring opportunity to apply excellent business management, team leadership, and client relations skills as a midas franchise owner

profile

ø  offer numerous years of comprehensive property management experience, with expertise in directing human resources, collections and financial administration, facilities maintenance and renovations, and project management

ø  cost-effectively develop budgets, approve expenditures, secure collections, negotiate and administer contracts, manage procurement and inventory control, oversee financial reporting, and generate and evaluate operating statements

ø  research and analyze competitor activities and industry trends in order to define optimal strategies for maximizing revenue and market penetration

ø  recruit, hire, train, and manage top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills

professional experience

property manager, oakland, ca                                                                                          1999 c 2010

• expertly oversaw more than 66 commercial and residential investment properties located throughout the san francisco bay area
• managed six employees responsible for providing efficient, courteous customer service to tenants,  vendors, and government agencies
• directed all aspects of financial administration, including collections and bookkeeping, for properties
• planned and oversaw property renovations and capital improvement projects; negotiated vendor contracts, managed subcontractor relations, and actively steered project execution
• interviewed and investigated prospective residents to ensure that they met rental criteria; facilitated a client-focused, service-oriented environment vital to maximizing resident retention and lease renewal rates
• conducted regular walk-throughs and completed maintenance checklists to ensure compliance with safety regulations, building codes, and standards; scheduled and followed up on inspections
• ensured compliance with all local ordinances and worked with city agencies on resolving any issues

~ community activity ~

member, san francisco provident baptist church

education

mortgage loan brokering certification, noble fields school of real estate                                   2003

real estate management certification, merritt college                                                                    2000