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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


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hr manager specializing in employment and labor law, employee relations and strategic negotiations toward actively supporting a dynamic organization in maximizing performance through proactive hr management practices.

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ø  offer progressive experience in human resources administration, with comprehensive background in employment and labor law, employee relations, salary administration and investigations.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively staff, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff and union members.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  proficient in collective bargaining, conflict resolution and employee placement.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

ø  willing to relocate and/or travel. 

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ø  as co-lead negotiator in 2007 local negotiations, successfully reached an agreement 6 months ahead of target schedule.

ø  optimized productivity and performance by facilitating the selection process and selecting over 150 team leaders for a new workplace model in a manufacturing facility with over 2,000 employees.

ø  defined, developed and implemented targeted hr/er processes and procedures, instrumental to improving company performance and efficiency in supporting day-day operations.

ø  successfully built high-performance teams by delivering quality lean manufacturing training of over 250 team employees.

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chrysler llc, auburn hills, mi                                                                                                          2004-present

hr - union relations supervisor, kenosha, wi (2008-present)

  contribute dynamic leadership skills in managing the administration of the collective bargaining agreement (cba) at a facility consisting of 800 hourly bargaining unit employees.

  proficiently apply advanced communication and interpersonal relation skills toward avoiding arbitration by diplomatically troubleshooting conflict issues and resolving 95% of concerns in the grievance process.

  collaborate closely with senior management to design, develop and implement various company policies and procedures while maintaining compliance with the cba.

  strategically plan and coordinate workflow to maximize use of human resources while controlling labor costs and meeting employee needs.

  conduct comprehensive investigation and analysis of sexual harassment, title vii, workplace violence and ada issues to prepare recommendations for various disciplinary concerns.

hr c salary administrator/employment supervisor, sterling heights, mi (2007-2008)

  spearheaded diverse hr initiatives ranging from recruiting, staffing and benefits administration to merit planning, performance evaluation and policies/procedures development.

  applied sharp business acumen toward identifying, developing and executing process improvements to streamline workflow and optimize productivity.

  trained employment staff, operating management and uaw members to proactively minimize and/or prevent issues.

  served as a united way and red cross blood drive coordinator, employee assistance program (eap) representative and fmla administrator, demonstrating exceptional multitasking and prioritizing abilities.



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chrysler llc, auburn hills, mi                                                                                                          2004-present


hr - generalist/ union relations, sterling heights, mi (2004-2007)

  exhibited strong communication and critical thinking skills in actively participating in 2004 local negotiations and negotiating local policies and procedures.

  resolved more than 90% of concerns in the grievance process by collaborating closely with senior management and employees.

  ensured over 500 employees are properly educated on the new workplace organizational model.


speedway super america, romulus, mi                                                                                           2003-2004

store/district manager

  demonstrated solid leadership qualities in overseeing all aspects of daily operations of a multi-million dollar retail company; consistently increased bottom-line profits 40%+ over prior year.

  successfully built top-performing personnel vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates.

  led new hire orientation and training, playing an instrumental role in the development of top team members.

  planned and administered profit and loss plan to meet goals, control costs, boost revenue and maximize profits.


toyota motor sales, torrance, ca                                                                                                    1999-2002                               

field analyst/customer service representative

  innovatively created and launched regional sales incentive programs, with strong focus on optimizing productivity, efficiency and performance.

  applied strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering creative solutions.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

resume bar.jpgeducation

master of business administration, human resource management - university of phoenix, phoenix, az

bachelor of science, human resources - michigan state university, east lansing, mi

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human resource management certification

sexual harassment investigation certification

training - lou tice, pacific institute

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knowledgeable of ibm, microsoft office (word, excel, power point and access), lotus notes, microsoft windows, internet explore, hris (sap, peoplesoft), corporate automated time system (cats), cognos (impromptu) and clarify

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society of human resources management (shrm) c member

chrysler african american network (caan) c member






yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000








hiring agent name





dear _______________________________:


i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


as illustrated by the accompanying resume, i have a comprehensive background in human resources administration and management, assuming increasing levels of responsibility for union relations and human resources for hundreds of employees.  from leading high performance teams and facilitating superior staff training/development to reducing operating costs and executing proactive human resources processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting productivity and strategically utilizing resources to generate optimal results.  to complement my experience, i offer a master of business administration in human resource management and a human resource management certification.


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




yyyyyy x. yyyyyy



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