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yyyyyy x. yyyyyy                         0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                             (xxx-xxx-xxxx •


profit-driven, results-focused leader eager to contribute proven regional / district operations management,

strategic analysis, team building, and customer service talents toward optimizing a company s bottom-line results.




         create and implement best practice methodologies to achieve strategic and cost-effective alignment with corporate goals; adept in all areas of partner development, customer care, and top-line sales / profitability.

         solid supportive analytical, interpersonal relationship-building, and administrative skills; effectively interface with all corporate representatives through to executive level.

         completed rigorous corporate training with starbucks coffee company to include servant / situational leadership and increasing human effectiveness , as well as numerous mentor workshops.


professional synopsis


starbucks coffee company

regional manager virginia                                                                                                       2007 c present


key accomplishments

ø achieved most improved team-driven percentage of 95+ during the 2nd quarter of fy 2008, along with attaining recognition as a next-level leader within the ls group during opp.

ø selected as an rlm lead and point-of-contact in director s absence.


         drive business growth by actively recruiting and supervising top-performing team members, along with creating dynamic professional development programs in coordination with corporate objectives.

         contribute solid interpersonal relations skills instrumental in conducting valuable department meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

         generate positive public relations to create new business opportunities while celebrating team successes through diverse recognition systems.


ls district manager                                                                                                                          2006 c 2007


key accomplishments

ø recognized as a certified district manager coach / mentor and advised three highly skilled new district managers within the ls organization, along with attaining holiday star team lead status.

ø nominated as leader of the quarter by peers, as well as achieving prestigious attendance at a district manager evolution committee meeting located at corporate headquarters in seattle.


         led the formulation of strategic business decisions based on analysis of regular sales summaries, along with developing and implementing innovative sales / marketing endeavors to successfully introduce new products, maintain optimal merchandising standards, and attain maximum profitability for continued marketplace dominance.

         directed all comprehensive district-wide recruiting, hiring, and training / development efforts, as well as ensuring strong personnel loyalty and a competitive performance spirit.


district manager co                                                                                                                          2002 c 2006


key accomplishments

ø developed three store managers within proactive ipl programs, including facilitating the successful promotions of up to seven store managers to higher positions within the company.

ø achieved starbuckian award (2003, 2004), operational excellence award (2004), and best margin efficiency award (2003), along with receiving a nomination for dm of the year servant leadership for 2005.

ø attained optimal ce performance for three consecutive years, as well as achieving recognition for high potential succession planning in 2005.


         maximized bottom-line results by developing dynamic business initiatives within a dense district to drive substantial operational sales, achieve low employee turnover rates, and enhance customer satisfaction.

         demonstrated sharp financial management skills toward overseeing all p / l results, as well as maintaining over 50% flow from top-line sales while successfully leveraging als as a tool to effectively build the business.


~ additional role held at starbucks coffee company ~


store manager co                                                                                                                             1999 c 2002


~ additional professional roles held prior to 1999 ~

yyyyyy x. yyyyyy                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                             (xxx-xxx-xxxx •











hiring agent name


company name


city/state/zip code




i am currently seeking a challenging and rewarding [ insert job title ] role within your progressive organization, and am submitting my resume for your review.


i am eager to apply my broad business background in regional / district operations management, strategic analysis, team building, and customer service toward maximizing your company s bottom line and guaranteeing continued marketplace dominance.  as a long-time executive-level employee of starbucks coffee company, i have proven my abilities to create and implement best practice methodologies which are instrumental in achieving strategic and cost-effective alignment with corporate goals, and am adept in all areas of partner development and top-line sales / profitability.


you will find me to be a results-focused leader who actively communicates a company s vision and value in order to successfully ensure both a consistently high-level sales performance and a continually satisfied and loyal customer base.  in addition, i can contribute solid supportive analytical, interpersonal relationship-building, and administrative skills, and am able to effectively interface with all corporate representatives through to executive level.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your company.


i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.






yyyyyy x. yyyyyy

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