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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

 

Sales ~ Customer Service ~ Operations

Qualifications Profile

 

  Proficiently drive multiple facets of operations ranging from sales, marketing and customer service to team building, finance/credit and fiscal management

  Excel in defining, developing and executing targeted strategies to generate new business, grow existing accounts, expand/diversify revenue channels, and maximize competitive market leveraging

  Dynamic communication, presentation, negotiation, and relationship building skills

  Successfully train and direct high-production teams committed to boosting revenue and delivering world-class customer service

  Effectively determine and implement policies, procedures, cost controls, and business plans to maximize productivity, efficiency, quality, and profitability

  Diplomatically respond to and resolve escalated customer and employee issues

  Equally effective in leadership, collaborative teamwork and independent capacities

 

Career Track

 

Assistant Sales Manager, Enterprise Car Sales-Cincinnati, OH                                 2005-present

Progressed with Enterprise organization to collaboratively steer sales, with accountability for training, building a managing a successful sales team

Strategically maintain relationships with banks and credit unions to provide customers with optimal financing solutions crucial to closing sales; submit credit applications to lenders for approval and negotiate best rates

Thoroughly review and analyze income statements in order to define effective action plans for controlling expenses and maximizing profits
 

Assistant Rental Manager, Enterprise Rent-a-Car                                       2003-2005

Aggressively marketed and sold rental services to potential new and existing clients, playing solid role in driving revenue growth for company

Applied solutions-focused problemsolving skills toward effectively addressing and resolving customer issues, resulting in high satisfaction and retention levels; consistently focused on quality service

Diligently controlled underwriting to ensure currency of rental contracts

 

Sales Representative, Beechmont Auto Mile                                                            2001-2003

Successfully sold Audi, Porsche, Volvo, and Honda automobiles in a highly-competitive, saturated market, illustrating talent for applying strong communication, relationship building, presentation, and negotiation skills toward overcoming challenges to generate optimal results

 

Academic Credentials

 

Bachelor of Arts, College of Mount Saint Joseph-Cincinnati, OH; 2001   

 

Affiliations

 

Alumni Board Member, College of Mount Saint Joseph; 2008-present

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