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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Sales ~ Customer Service ~ Operations

Qualifications Profile


  Proficiently drive multiple facets of operations ranging from sales, marketing and customer service to team building, finance/credit and fiscal management

  Excel in defining, developing and executing targeted strategies to generate new business, grow existing accounts, expand/diversify revenue channels, and maximize competitive market leveraging

  Dynamic communication, presentation, negotiation, and relationship building skills

  Successfully train and direct high-production teams committed to boosting revenue and delivering world-class customer service

  Effectively determine and implement policies, procedures, cost controls, and business plans to maximize productivity, efficiency, quality, and profitability

  Diplomatically respond to and resolve escalated customer and employee issues

  Equally effective in leadership, collaborative teamwork and independent capacities


Career Track


Assistant Sales Manager, Enterprise Car Sales-Cincinnati, OH                                 2005-present

Progressed with Enterprise organization to collaboratively steer sales, with accountability for training, building a managing a successful sales team

Strategically maintain relationships with banks and credit unions to provide customers with optimal financing solutions crucial to closing sales; submit credit applications to lenders for approval and negotiate best rates

Thoroughly review and analyze income statements in order to define effective action plans for controlling expenses and maximizing profits

Assistant Rental Manager, Enterprise Rent-a-Car                                       2003-2005

Aggressively marketed and sold rental services to potential new and existing clients, playing solid role in driving revenue growth for company

Applied solutions-focused problemsolving skills toward effectively addressing and resolving customer issues, resulting in high satisfaction and retention levels; consistently focused on quality service

Diligently controlled underwriting to ensure currency of rental contracts


Sales Representative, Beechmont Auto Mile                                                            2001-2003

Successfully sold Audi, Porsche, Volvo, and Honda automobiles in a highly-competitive, saturated market, illustrating talent for applying strong communication, relationship building, presentation, and negotiation skills toward overcoming challenges to generate optimal results


Academic Credentials


Bachelor of Arts, College of Mount Saint Joseph-Cincinnati, OH; 2001   




Alumni Board Member, College of Mount Saint Joseph; 2008-present

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