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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Sales ~
Customer Service ~ Operations
Qualifications Profile
Proficiently drive multiple facets of operations ranging from sales, marketing and customer service to team building, finance/credit and fiscal management
Excel in defining, developing and executing targeted strategies to generate new business, grow existing accounts, expand/diversify revenue channels, and maximize competitive market leveraging
Dynamic communication, presentation, negotiation, and relationship building skills
Successfully train and direct high-production teams committed to boosting revenue and delivering world-class customer service
Effectively determine and implement policies, procedures, cost controls, and business plans to maximize productivity, efficiency, quality, and profitability
Diplomatically respond to and resolve escalated customer and employee issues
Equally effective in leadership, collaborative teamwork and independent capacities
Career Track
Assistant Sales Manager, Enterprise Car Sales-Cincinnati, OH 2005-present
Progressed with Enterprise organization to collaboratively steer sales, with accountability for training, building a managing a successful sales team
Strategically maintain relationships with banks and credit unions to provide customers with optimal financing solutions crucial to closing sales; submit credit applications to lenders for approval and negotiate best rates
Thoroughly review and analyze income
statements in order to define effective action plans for controlling expenses
and maximizing profits
Assistant Rental Manager, Enterprise Rent-a-Car 2003-2005
Aggressively marketed and sold rental services to potential new and existing clients, playing solid role in driving revenue growth for company
Applied solutions-focused problemsolving skills toward effectively addressing and resolving customer issues, resulting in high satisfaction and retention levels; consistently focused on quality service
Diligently controlled underwriting to ensure currency of rental contracts
Sales Representative, Beechmont Auto Mile 2001-2003
Successfully sold Audi, Porsche, Volvo, and Honda automobiles in a highly-competitive, saturated market, illustrating talent for applying strong communication, relationship building, presentation, and negotiation skills toward overcoming challenges to generate optimal results
Academic Credentials
Bachelor of Arts, College of Mount Saint Joseph-Cincinnati, OH; 2001
Affiliations
Alumni Board Member, College of Mount Saint Joseph; 2008-present
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