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yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx [h xxx-xxx-xxxx  [c]




results-driven individual eager to contribute broad scope of experience in sales, management, marketing, advertising, promotion, customer service and analytical skill sets in a challenging assignment.



career profile

ø  bachelor of science, marketing communications.

ø  over 14 years of successful business experience in the insurance sector.

ø  extensive marketing, business development and promotional background.

ø  proven project manager and coordinator.

ø  demonstrated team leader and developer.

ø  licensed by florida department of insurance as all lines adjuster (620).

ø  drive achievement of ambitious revenue objectives in highly competitive market places.

ø  establish and facilitate high dollar client relationships including account management.

ø  highly self-motivated, self-directed individual

ø  adept at presentations to key decision makers.

ø  skilled in effective merchandising, inventory control and procurement.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.



professional experience

road america, miami, fl                                                                                                          2005 - present

director of provider network, north america

       lead efforts in building and improving processes for management of national network of providers.

       manage field-based network management team, with 20 direct/indirect reports and over $30mm in annual claims.

       formed national strategic accounts with goodyear, interstate batteries, among others; business development efforts resulted in new account sales and revenue streams.

       created website to manage claims and process accounts for service provider network.

       developed industry-first integrated dispatch and vendor-management software for motor clubs.


ccc information systems, chicago, il                                                                                           2003 - 2005

regional sales manager, automotive services group

       coordinated field-based sales and service team of 15 professionals and six zone office personnel, with 30 direct/indirect reports, covering $48mm network of eastern u.s. accounts selling to automotive collision repair industry.

       achieved 8.9% annual revenue growth and 96.5% customer retention rates.

       created and negotiated national strategic partnership with compusa.

       assisted marketing and product management team in developing industry-first business management software for collision repair companies.



yyyyyy x. yyyyyy

page two



metropolitan life insurance company auto and home, ft. lauderdale, fl                                        2000 - 2003

senior field adjuster

       managed specialized claims for automotive property damage, special investigations and loss settlement.

       serviced palm beach and broward counties from home-based office with almost no supervision.

       reached highest productivity in southeast region within two months of employment and was consistently in top 5 producers region-wide.



earlier background

prior to 2000, employed by progressive insurance in capacity of senior claims representative focusing on property damage claims, injury recognition and special investigations.





florida department of insurance all lines adjuster (620)





florida state university

bachelor of science, marketing communications, 1993




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