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Yyyyyy x. yyyyyy

 

 

4 Xxxxxxul Douglas Drive l Xxxxxx, XXXXXX xxxxxx l (xxx-xxx-xxxx l abc@xyz.com

 

 

R

esults-focused leader with B.A. in Media and Communication Studies and specializing in Operations Management, Non-Profit Event Planning, Volunteer Coordination, Team Recruiting, and Client Relations eager to contribute strong analytical, decision-making, and problem-solving skills toward maximizing an ethical employer s success.

 

Career Highlights

 

 

         Successfully supported the planning of community outreach events and the development of informative materials for xxxxxxtients regarding post-operative recovery plans within a marketing internship held at St. Mary s Medical Center.

         Played a vital role in responding to xxxxxxtient concerns as an interning Physician Referral Specialist.

         Recognized with Merrill Lynch s 2008 s Special Achievement Award for excellence in job performance.

         Led process improvements via a call quality assurance project which increased team assessment scores from 82% to 90%.

 

 

Professional Synopsis

 

 

Merrill Lynch Direct, Hopewell, NJ                                                                                                                     2005 C Present

Assistant Supervisor (2006 C Present)

         Apply dynamic leadership talents toward directing 14 employees and 8 fully-registered representatives in responding to 500 client inquiries per day to include communicating accurate policy / procedure data to ensure service consistency.

         Drive business growth by recruiting top-performing staff and coordinating comprehensive training programs.

         Utilize broad scope of industry knowledge to resolve complex, elevated issues and support clients in executing unsolicited trades, as well as provide detailed product knowledge, account information, and technical assistance as required.

Registered Associate (2005 C 2006)

         Maximized data management efficiency by entering equity, option, mutual fund, and fixed income trades for clients within a timely manner to include regularly performing at above-average productivity levels.

         Organized and disseminated MLDirect s team and individual MIS metrics for corporate-based Jacksonville and Hopewell locations to multiple tiers of executive-level management on a weekly / monthly basis.

         Contributed strong communication skills toward supporting representatives with elevated calls and challenging situations.

Investor Services Advisor (2005)

         Effectively handled call service requests and scheduled key financial advisory appointments for high net-worth clientele.

 

 

Education

 

 

Bachelor of Arts in Media and Communication Studies (Business Management Minor)                                Ursinus College

 

 

Community Service

 

 

Merrill Lynch Direct, Hopewell, NJ                                                                                                                             2006 C 2009

Employee Giving Camxxxxxxign Committee Member (2007 C 2009)

         Coordinated multiple high-volume volunteer efforts to include recruiting staff and developing event action plans for such organizations as the United Way, as well as serving as Team Lead for American Heart Association camxxxxxxign activities.

Career Academy Coach (2006 C 2008)

         Demonstrated solid interpersonal relations abilities toward mentoring urban high school students in business and life skills to include creating monthly curriculums and delivering targeted presentations to attain positive results.

 

Sigma Sigma Sigma, City, State                                                                                                                                          2003 C 2004

Recruitment Director

         Optimized membership efforts by designing, developing, and managing recruiting events to gain potential candidates.

 

HomeFront, City, State                                                                                                                                                              Dates

Shelter Coordinator

         Expertly recruited and managed high-quality volunteers to assist with delivering monthly shelter dinners, along with organizing activities for children while mothers xxxxxxrticixxxxxxted in educational courses to improve life / work knowledge.

Yyyyyy x. yyyyyy

 

 

4 Xxxxxxul Douglas Drive l Xxxxxx, XXXXXX xxxxxx l (xxx-xxx-xxxx l abc@xyz.com

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Comxxxxxxny Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your set objectives.  Throughout my career, I have been recognized as a leader among my peers in diverse facets of Operations Management, Non-Profit Event Planning, and Volunteer Coordination, as well as Team Recruiting, Training / Development, and Client Relations.

 

To compliment my background, please note that I hold a B.A. in Media and Communication Studies (Business Management Minor) from Ursinus College.

 

Currently, as an Assistant Supervisor for Merrill Lynch Direct, I apply my dynamic leadership talents toward recruiting, training, and managing top-performing employees in resourcefully responding to up to 500 complex client inquiries per day.  Within this role, I have been recognized with a prestigious corporate Special Achievement Award in 2008 for excellence in job performance.

 

I have also actively served as a Camxxxxxxign Committee Member by coordinating multiple corporate volunteer efforts to include recruiting staff and developing event action plans for such high-profile organizations as the United Way and the American Heart Association.  Beyond this, I have xxxxxxrticixxxxxxted as a Shelter Coordinator for HomeFront and Recruitment Director for nationwide Sigma Sigma Sigma Sorority.  As this is just a sampling of my background, please kindly refer to my enclosed resume for additional experience.

 

You will find me to be an enthusiastic professional who can contribute superior attention-to-detail and sharp analytical abilities.  In addition, I can plan, delegate, and complete key assignments within deadline-driven environments while streamlining business processes to increase productivity.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your comxxxxxxny.

 

I look forward to hearing from you in order to discuss an available opportunity for which I am qualified.  I may be reached as indicated, and thank you in advance for your time and consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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