Yyyyyy x. yyyyyy                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                     abc@xyz.com

 

Career Objective                                                                                            

Results-driven professional eager to contribute dynamic management, organization and closing skills toward actively supporting the employer in optimizing operational and financial performance.

 

Profile                                                                                                              

Ø  Offer progressive experience in operations management and sales, with comprehensive customer service background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

Ø  Exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies to boost company.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

Professional Experience                                                                               

Arizona Center for Implant Dentistry - Tempe, AZ                                                            2006-2008
Office Manager

  Contributed dynamic leadership skills in managing all aspects of daily dental practice operations, with full accountability for the effective supervision of staff members.

  Innovatively designed and developed targeted sales and marketing plans, instrumental to boosting performance.

  Efficiently planned and coordinated workflow and assigned projects to optimize utilization of human capital and operational resources.

  Exhibited solid leadership qualities in directing human resources management and payroll processing.

 

Sankovich & Lewis Insurance Agency - Phoenix, AZ                                                        2002-2006
Insurance Sales Agent

  Proficiently developed and executed sales strategies, with strong focus on optimizing productivity, efficiency and quality of services.

  Identified client assets and provided appropriate policy and endorsements to fit client asset protection requirements, demonstrating exceptional analytical and multitasking abilities in achieving operational goals and timelines.

  Applied strong organizational and technological skills in performing general system administration and office system management dealing with XP Professional and Insurance Agency Management Software.

 

Arizona Kidney Foundation - Phoenix, AZ                                                                       2000-2001
Event Coordinator

  Effectively planned, coordinated and facilitated fundraising functions including creating marketing material, evaluating possible event venues and assisting with committee meetings.

  Collaborated directly with printers to develop and deliver fundraising materials timely and accurately.

  Successfully introduced and administered the K.E.E.P or Kidney Early Evaluation, working effectively with team members.

 

Healthcare Delivery Systems, Inc. - Scottsdale, AZ                                                         1994-1996
Manager, New Business Implementation

  Conducted comprehensive review and analysis of client distribution concepts, efficiently coordinated personnel to achieve systematic development of projects and directed the creation of marketing materials.

  Resourcefully managed, motivated and mentored team members in developing marketing and program information materials, contributing strong project management and organizational skills.

 

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Prior Experience

 

Pharmaceutical Card Systems, Inc. - Scottsdale, AZ                                                       1987-1994
Implementation Coordinator (1987-1994)

New Business Implementation Coordinator (1992-1994)
Account Representative (1987-1992)
Receptionist, Client Services Department (1987)

Education & Professional Training                                                            

Associates Degree (In Progress) - Paradise Valley Community College (Phoenix, AZ), 2006
Select Courses - University of Alaska at Anchorage (Anchorage, AK), 1984-1986
Professional Training: Life Empowerment Course, Interpersonal Organization Skills Course, Excellence Course by Zig Ziegler, Certified Insurance Service Representative, Advanced Sales Training, Travelers, Advanced Sales Training, Encompass, Microsoft Office Proficient

License                                                                                                              

Insurance License State of Arizona

Affiliations                                                                                                       

NAWBO
National Association of Certified Insurance Service
Representatives