career objective                              

results-driven security manager eager to contribute expertise in driving operations, client servicing, p& l, and team building initiatives toward actively collaborating with a dynamic organization in maximizing bottom-line performance

profile                                                

ø  offer numerous years of progressive experience managing all aspects of security operations, including developing and implementing policies, procedures, and systems

ø  effectively direct full-time and contract security forces; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  maintain security access control systems and closed circuit tv (cttv); extensive background in planning, design, and installation of integrated security systems and digital recording programs

ø  apply expertise in developing and conducting proactive training programs toward building high-performance teams responsible for effectively preventing theft

ø  solid record of employing professional interviewing and interrogation techniques in investigations that ultimately lead to arrests and convictions; work closely with human resources on employee conduct issues

ø  cost-effectively drive security enhancement initiatives and manage departmental budgets

ø  serve as primary customer service contact and client liaison

ø  dynamic communication, presentation, negotiation, and relationship management skills

 

~ key achievements ~

• successfully led internal s&b technologies audit resulting in the identification and recovery of $18k over-payment on contract security invoices
• entrusted with managing $1.5m annual security budget and consistently ran operations 3-10% under budget during tenure with nokia
• served as key customer service contact regarding all security services and processes for two large manufacturing buildings, created and instituted bi-annual customer satisfaction survey, and played an integral role in the establishment of nokia s security awareness program
• selected as lead auditor responsible for conducting assessments of physical security, information security, and access control systems at nokia facilities
• named pinkerton security & investigation services manager of the month (6/98)

professional experience

s&b technologies, fort worth, tx                                                                                                                    2007 c 2009  

security manager

nokia mobile phones, fort worth, tx                                                                                                               1999 c 2007

corporate security manager

 

pinkerton security & investigation services, fort worth tx                                                                                1996 c 1999  

contract security account manager

 

~ military background ~

master sergeant e8 (ret.), united states marine corps                                                                                     1971 c 1996

education
physical security advanced applications & technology c asis, san antonio, tx                                                     2006

 

reid technique of interviewing & interrogation for corporate security & loss prevention personnel, dallas, tx              2003

 

management action program c nokia mobile phones, irving, tx                                                                                2002

~ professional affiliations ~

member, american society for industrial security (asis)