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0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
~ retail specialist ~
assistant management ~ sales
profile of qualifications
proficiently drive multiple facets of retail operations ranging from human resources, sales and customer service to merchandising/planogramming, inventory control and management reporting; completed intensive employer-sponsored management training
successfully hire, trained and direct top-performing teams committed to superior customer service
strategically coordinate and schedule employees to ensure optimal staffing practices
effectively implement policies, procedures and operational systems to maximize productivity, efficiency and profitability
diplomatically respond to and resolve escalated customer and employee issues
professional experience
radio shack 2007-present
temporary store manager; 2009-current/assistant store manager; 2008-current
concurrently serving as temporary store manager and assistant store manager, effectively steer broad-scope store operations, including complex daily reporting as well as collaborative monthly store and employee performance goal setting
effectively train, schedule and manage team members
drive high-volume sales through proactive selling strategies as well as consistent delivery of superior customer servicing
sales associate; 2007-2008
achieved and surpassed performance goals in challenging commission-based sales environment
capitalized on opportunity to boost career and further contribute to company success by actively participating in comprehensive manager in training program
blue moon coffee roasters 2007
clerk
provided world-class customer service
in providing recommendations, filling orders and processing sales, playing an
instrumental role in sustaining and growing business
blockbuster 2006-2007
customer service representative
assisted clients with purchases, served as cashier and efficiently maintained video stock
education
holyoke community college; 2005-2006
northeast regional representative, campus anti-war
network; played vital role in growing organization throughout the northeast and
voted to position during national convention
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity where my vast retail management and sales experience will play a key role in boosting revenue and bottom-line profits. to acquaint you with my qualifications, i am submitting my resume for your review; in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i rapidly promoted from sales associate to assistant manager with my current employer, and presently concurrently serve as acting/temporary store manager. i am well-versed in all areas of retail operations, from staff training, scheduling and leadership to sales, customer service, merchandising, and management reporting. i have actively collaborated with senior management in defining store and employee goals and evaluating performance to ensure optimal results, and am a dynamic, motivating leader who creates a customer-focused environment vital to maximizing outcomes. complementing this, i have successfully completed an intensive manager in training program.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your store, and look forward to interviewing with you in the near future.
sincerely,
shinah santiago
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