career objective                              

 

award-winning, results-oriented technical manager seeking to leverage extensive oversight experience in support of progressive organization s profitability and productivity objectives.

 

profile                                                

 

ø  consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of client needs.

ø  effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous projects with varying degrees of priority.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen.

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency and tenacious commitment to results.

 

core competencies

project management	cost-effective management	scheduling & timetables
strategic planning & initiatives	client & customer relations	quality assurance
business development	vendor & contract negotiations	reporting & analysis
team leadership & training	procurement	documentation & presentations
subcontractors & consultants	material & equipment ordering	problem solving & resolution

 

accomplishments                              

 

  consistently achieved 6 months of 85% sales for enterprise rent-a-car and secured j.d. powers customer service index award; attended numerous award ceremonies and dinners.

  designed, developed, and implemented online wiki database to store training materials and videos for new hires to quickly acclimate.

  wrote two process improvement procedures that received recognition on various programs.

  organized and led training sessions on complex test systems, including agilent panel test systems (pts) and sun microsystems payload level test systems (plts), and developed training for operators utilizing spectrum and network analyzers.

 

professional experience                

 

loral space systems-palo alto, ca                                                                               2006 to present

lead / rf engineer

  project manage wide range of satellite programs, providing rf and spectrum support in areas of earth-to-space and space-to-earth communications.

  employ theoretical analysis, modeling, and simulation methodologies and ensure all processes and procedures comply with regulatory standards.

  develop policies and planning approaches to optimize team performance and deliver specialized training through powerpoint presentations and one-on-one consultation.

  draft and review all technical documentation, including performance standards and specifications, requirements specifications, and satellite spectrum utilization finding.

 

northrop grumman-redondo beach, ca                                                                            2005 to 2006

electrical quality assurance

  collaborated with program management and personnel to develop operating plans to ensure implementation of quality programs according to project, process, and contract requirements and objectives; acted as central point of contact for all outstanding issues.

  applied core knowledge of progress control, data analysis, and statistical sampling to develop, modify, and maintain standards for quality operating methods, processes, systems, and procedures.

  received ebi security clearances after undergoing and passing thorough background check.

 

department of defense (d.o.d.)-vandenberg air force base, ca                                       2004 to 2005

computer engineering intern

  assumed full accountability for architecture of government s secured network and organized multiple hardware inventories to ensure optimal resource allocation.

 

enterprise rent-a-car-santa maria, ca                                                                               2001 to 2005

sales service manager

  steered strategic business development of organization through leadership and guidance of sales teams geared toward driving top-line revenues and productivity improvements.

  delivered superior customer service and client relations while recommending policy and procedure developments to increase sales, customer retention, and length and profitability of engagements.

  conducted periodic training of all sales staff and provided one-on-one coaching services for struggling individuals.

 

united states marine corps (usmc)-camp pendleton, ca                                                   1996 to 2001

quality assurance inspector (1999 to 2001) / production control manager (1996 to 1999)

  organized and developed schedules that addressed all production requirements while fulfilling customer needs for mass production parts, emergency orders, and service parts.

  managed all inventory levels to comply with established schedules and ensured sufficient supply to meet demand without exceeding inventory caps.

  monitored logistics and subcontractor and customer relations while formulating improvements to transportation methods.

  maintained compliance with all regulatory standards and guidelines and issued recommendations for continued quality assurance.

 

education & activities                     

 

university of phoenix-phoenix, az

master of business administration in project management (adg: 2009)

bachelor of science in global business management

 

activities:

member, institute of electrical and electronics engineers (ieee)

member, national society of professional engineers (nspe)

member, society for human resource management (shrm)

member, national geographic society

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

with more than 13 years of experience contributing to the operational and technical needs of federal and private organizations, i have honed my skills for the express purpose of supporting profitability and productivity objectives. it is with this expertise that i hope to prove myself invaluable to (company name) in the role of (role title).

 

in addition to a master of business administration in project management (adg: 2009), a bachelor of science in global business management, and an award-winning work ethic, i also can offer:

 

  comprehensive understanding of project and process management as well as proven track record motivating and training high-performance, cross-functional teams to deliver superior results on time and on budget.

  visionary technologist; communicates on both business and technology issues, bridging the comprehension gap between pure business and technology people; frequently serve as go-to person for either business or technical problem resolution.

  proactive development of strategic alternatives that drive continuous improvement goals.

  dedication to furthering active career growth through membership in key organizations, including ieee, nspe, shrm, and national geographic society.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy