yyyyyy x. yyyyyy

(xxx-xxx-xxxx

1700 bassett st., # 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

productive, quality-oriented mba-credentialed professional eager to contribute exceptional management, interpersonal relation and communication skills toward optimizing operations of a progressive organization.

profile

ø  offer solid experience in operations management, staff training/development and law office administration.

ø  effectively develop and implement targeted action plans to maximize operational productivity and efficiency.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

ø  proficient in microsoft office (excel, word, powerpoint, and access), microsoft project, microsoft front page, quick books pro, mac (makers automated clerk), pc law.

professional experience

patient care associate - duke health and fitness, durham, nc                                                        2007-2008

  contributed dynamic communication and interpersonal relation skills in responding to member inquiries.

  strategically planned and coordinated schedules to maximize use of resources while meeting customer needs.

  exhibited solid technological skills in quickly learning an integrated software program that combined membership information and accounting. 

 

legal assistant - the hall law firm, llc, glenwood springs, co                                                     2004-2005

  applied sharp business acumen toward defining and implementing policies to help launch a successful law practice and boost overall operational performance.

  steered end-of-year corporate tax administration, employee withholding tax calculation, legal file tracking, a/p, a/r and payroll, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.

  conducted comprehensive legal research and analysis to support attorney with case strategy.

 

physical therapy aid  - valley view hospital outpatient rehab, glenwood springs, co                    2004-2005

  illustrated advanced communication and interpersonal relation skills toward interacting with patients via phone and in person, responding to inquiries and scheduling appointments.

 

office manager/special projects coordinator - civil constructors, inc., glenwood springs, co        2002-2004

  effectively exhibited dynamic leadership qualities in overseeing the maintenance of all equipment and vehicles and managing a 30,000 sq. ft. facility.

  spearheaded diverse human resources administration activities ranging from drug testing, background checks and new hire orientation to benefits administration, vacation time and payroll.

  trained and motivated staff, playing an instrumental role in the development of top performing team members.

 

operations manager - marsh, freeport, il                                                                                        2000-2001

  effectively coordinated and facilitated broad range of functions to support company startup; created all administrative, operational and customer service processes and procedures, as well as a training manual.

  played an integral role in taking over management and operations for us branch of dutch clothing company.

  hired, trained and supervised a 6-member team, with strong focus on optimizing productivity and efficiency.

 

project manager/major account manager - telemanagement systems, inc., aurora, co                   1997-1999

  contributed to business development by using proactive prospecting techniques to generate new customers.

  prepared and delivered engaging professional presentations to senior management. 

  secured largest recurring revenue account by collaborating closely with it director and ceo of crescent electric.

education

masters of business administration, concentration in entrepreneurship - university of colorado, denver

bs kinesiology, concentration in sports injuries and athletic training - university of colorado, boulder

yyyyyy x. yyyyyy

(xxx-xxx-xxxx

1700 bassett st., # 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by the accompanying resume, i have solid experience in operations management, staff training and law office administration.  from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic team member.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  to complement my experience, i offer a master of business administration.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy