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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




solutions-focused it professional with degrees in computer science, information technology and project management information technology eager to contribute expertise toward supporting a progressive organization in optimizing results.


career profile

ø  b.s. degrees in computer science, information technology and project management information technology.

ø  associate of science, it/networking engineering.

ø  over 13 years of successful it experience.

ø  expertise in manufacturing, field service, supply, quality control and r&d.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems and advanced installations.

ø  background in effective project management.

ø  capacity in effective remanufacturing.

ø  strong focus on exceptional customer service and quality.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.



technology skills

network administration

computer architecture, system analysis, troubleshooting, db2/sql, fortran, pascal, management, design, tcp/ip, novel, oracle, wan, lan, ccnp, ccna, pix firewalls, managing cisco network security


software (7+ years experience)

software insulation/operation, dos, windows 95, 98, nt/2000, me, xp, visio professional, microsoft office, linux/unix, novel, windows nt 4.0 server and workstation, c++, vb script, html, xml, java, activex, macromedia, dream weaver mx, fireworks mx, freehand 10, cold fusion mx, ms word, access, ms project, powerpoint, excel, among others


electronics (12+ years experience)

class 3 soldering, certified rework, schematics and blueprint, component level trouble shooting, smt, rf, clean room, esd certified, quality inspection of pcb boards and solder joints, bga repair and rework, pad and trace repair, cabling and harness builds, chasse wiring and grounding, black-fox training: ipc-a-610d, ansi/j-std-001d, ipc-7711, ipc-7721, ipc-a-600, ipc/whma-a-620.



professional experience

nspire health inc., longmont, co                                                                                                            2006

field service engineer/technician 3

       tasked to troubleshoot/repair defective respiratory units returned from customers.

       tear down to component level and perform root-cause failure analysis, then repair to operating specifications.

       originate in-depth complaint reports enumerating customer issues and failure analysis findings utilized for engineering upgrades.

       strategically plan, prioritize and coordinate projects across cross-functional areas including manufacturing, re-manufacturing, technical support and field service.

       facilitate maximum use of resources.

       spearhead productivity increases with concurrent effect on profitability.

       effectively interact with manufacturing, clinical studies, supply/support, quality iso 13485, r&d, field service, customer relations crm and syspro documentation systems.


yyyyyy x. yyyyyy

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       perform timely and accurate installation, set-up, adjustments, calibration and operation of respiratory and laboratory equipment/instruments.

       designated to conduct annual preventive maintenance checks and clinical study visits.


seagate corp., longmont, co                                                                                                                 2006


       retained to perform test process engineering integration.

       assumed duties covering design, development and deployment of hard disc drive test diagnostic/associated calibration and sops quality production test routines.

       maintained wide array of disc drives, c, c++, assembly, python scripting and software architecture.

       orchestrated use of unit-level testing firmware utilizing pc-based simulation, emulation, and/or co-verification methods.

       key contributor in capa documentation and code reviews.


left-hand design corp. longmont, co                                                                                          2004 - 2006

electronic technician 3

       recruited for research/development of government and federal systems.

       constructed and tested electronic pcbs.

       documented and maintained quality sops.

       gained expertise in building, testing, tuning and troubleshooting advanced servo control units.

       fabricated, tested and trouble-shot guidance system control units/targeting systems.

       established engineering changes/documentation upgrading manufacturability, performance and reliability in compliance with iso 9001.

       initiated and launched well-received project continuous improvements and quality management documentation methodologies.





earlier background

prior to 2004, served as lead technician, flextronics international, longmont, co, project lead, intermec corporation, everett, wa, and senior flight control mechanic, b.f. goodrich aerospace, everett, wa.  in these assignments, developed outstanding troubleshooting, repair, corrective action, testing, engineering, prototyping, qa and team supervisory abilities.






colorado technical university, denver, co

bachelor of science, computer science, 2006

bachelor of science, information technology, 2006

bachelor of science, project management information technology, 2006


itt technical institute, denver, co

associate of science, it/network engineering, 2002

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