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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
results-focused general manager specializing in managing high-volume operations, driving business growth, building solid teams, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 9 years experience toward maximizing a progressive employer s bottom-line performance.
profile of qualifications
integral leader who offers a proven record of progression to positions of greater responsibility and authority.
top performer who makes decisions to reflect positively on operations productivity, corporate well-being, and client satisfaction, along with building strong teams with low turnover rates and high levels of company loyalty.
ambitious self-starter who plans, prioritizes, and manages tasks within fast-paced, deadline-driven environments.
excellent communicator who seamlessly interfaces with all levels of business professionals and staff to meet goals.
servsafe certified; completed extensive general studies at housatonic community college.
key areas of expertise
operations management process improvement sales / marketing customer service
team building / training workflow prioritization multi-unit management safety / quality control
budget / expense control strategic analysis / planning business communications regulatory compliance
professional synopsis
ruby tuesday, inc., various locations 2001 c present
general manager trumbull, ct (2007 c present)
apply dynamic leadership talents toward directing high-volume restaurant operations, including managing a top-performing team of 65 employees and 3 managers in upholding superior corporate values, standards, and practices.
achieve positive values in sales for the trumbull location versus previous year s results for 2 consecutive years.
cost-effectively review monthly profit and loss statements, and conduct resourceful weekly management meetings.
general manager camp creek parkway, ga (2005 c 2007)
led targeted decision-making for a restaurant ranked within the top 10% in the company, including successfully increasing sales by 20% while managing a solutions-focused team of 72 employees and 4 managers.
general manager buckhead, ga (2004)
strategically steered all operations within a high-profile atlanta location and directed a 52-member team and 4 managers in daily activities, along with generating increased sales of 10%+ and improving bottom-line profits by 50%.
area to go supervisor trumbull, ct (2003)
met and / or exceeded to go sales within competitive markets by conducting proactive weekly conference calls to communicate sales / marketing focuses which was instrumental in increasing sales by 5% within a 3-month period.
assistant manager shelton, ct (2003)
optimized operations by directing diverse restaurant aspects, including training and developing a customer-centered staff to increase all sales goals, as well as handling boh, truck orders, and food and labor cost controls.
shift leader / junior manager trumbull, ct (2002)
built and sustained productive shift operations by planning and prioritizing workflow to maximize staff efficiency.
additional bartender, server & restaurant support roles held between 2001 c 2002
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