yyyyyy x. yyyyyy

 

address:                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone:                                      303.809.4549

 

vacancy posting:                      job posting #

position:                                   title, gs#

 

 

 

core competencies

 

strategic planning; logistics management; administration; data generation; information gathering; project management; best practices validation; briefings; presentations; communications; consultations; interpersonal relations; collaborative teamwork; organization; workflow coordination; prioritization; time management; policy/regulatory compliance; operations; budget compliance; computer operations/software applications; information technology; database management

 

 

 

professional experience

 

post master/fp08, 7/2007-present

us embassy nairobi kenya

supervisor:  may or may not contact - craig zimmerman - abc@xyz.com

hours:  40 per week

salary: $44, 000

contribute dynamic leadership skills toward managing all aspects of daily operations of the aerial post office for the american embassy in nairobi, kenya, with full accountability for managing the post office which handles approximately usd $30,000 in postage and financial transactions annually. apply advanced communication and interpersonal relation skills toward liaising effectively between the kenyan customs department, international airlines agents, and the local postal officials.

 

organize and coordinate workflow to ensure timely economical delivery and proper handling and security of official and personal mail. exhibit solid leadership qualities in supervising, training and motivating team of kenyan and american employees, playing an instrumental role in their development and performance. strategically prioritize, plan, coordinate, and drive projects to ensure on-time, budget-compliant completion while maintaining high quality standards.

housing coordinator, 7/2005-7/2007

state department, city, state

supervisor:  letti estrada -xxx-xxx-xxxx

hours:  40 per week

salary: $35,000

 

exhibited organizational abilities and strong attention to detail in updating and providing housing packets/information for newly arrived family members. continuously maintained smart housing module for accurate housing reports, and collaborated with human resources to meet all housing needs for incoming families. strategically worked with locator services to ensure appropriate placement.

 

page 1 of 3

yyyyyy x. yyyyyy

job posting: job position

social security number: xxx-xx-xxxx                                                                                  page 2 of 3

 

 

 

applied interpersonal relation skills toward building and developing key relationships with employees and housing office to promote smooth flow of communications. diplomatically mediated problems relating to housing issues and served as a liaison between employees and housing management. responded promptly and effectively to inquiries and concerns to resolve issues and prevent escalation.

 

post master/fp07, 7/2002-7/2005

us state department, city, state

supervisor:  tiny donaway - donawaymb@state.gov

hours:  40 per week

salary: $36,000

 

maintained full accountability for managing all aspects of daily operations for the aerial post office for the american embassy in kuala lumpur, malaysia, as the senior mail clerk. directed the apo, handling approximately usd $30,000 in postage and financial transactions annually. strategically planned, coordinated, and liaised with the royal malaysian customs department, international airlines agents, and the local postal officials to ensure timely economical delivery and proper handling and security of official and personal mail. oversaw, trained, and mentored american part-time employee and three foreign nationals.

consular associate/fp6, 7/1999-7/2002

state department, city, state

supervisor:  may or may not contact - elizabeth gracon - graconea@state.gov

hours:  40 per week

salary: $33,000

 

demonstrated exceptional communication skills toward adjudicating complex and sensitive non-immigrant visa (niv) cases. relied upon to lead all customer service operations and manage daily workflow and section operations. proactively supported foreign service consular officer and american citizen services assistant with citizen services (passports, notarizations, arrests, and deaths). appointed to serve as primary point of contact with foreign ministry and immigrations officials, due to exceptional communication talents.

 

conducted comprehensive interviews and prepared transportations letters for family members joining refugees and asylums in the u.s. under the visas 92/93 program. consistently upheld all internal policies and procedures in handling passports, visas, and accountable forms, as well as consular collections. supported the foreign service consular officer in preparation of the consular package, congressional letters, american deaths, consular birth aboard, and other reports and statistics.

 

additional experience

 

u.s. state department, pretoria, south africa, 1997-1998

regional security office secretary

 

u.s. department of state, pretoria, south africa, 1996-1991

diplomatic support manager

 

 

 

 

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yyyyyy x. yyyyyy

job posting: job position

social security number: xxx-xx-xxxx                                                                                  page 3 of 3

 

 

 

additional experience

-continued-

 

u.s. state department, yaounde, cameroon, 1993-1995

administrative assist/secretary

 

u.s. state department, yaounde, cameroon, 1993

clo assistant

 

 

education

 

select courses - elon college, elon, nc, 1979/1980; 2.8 gpa & 12 credit hours
diploma of graduation - rockingham county senior high, nc, 5/1978

 

training/certifications

 

consular associates officer - u.s. state department training, 12/1998
electronic technician - u.s. coast guard training, 1/1981
electrician and environmental specialist - u.s. air force training, 12/1989

achievement awards

 

nominated and received franklin award for superior performance in preparation for president of the united states bill clinton's visit to south africa, and for sustained exceptional performance.

meritorious honor award for exemplary service as postmaster for the aerial postal office at the american embassy kuala lumpur malaysia.

 

awarded and still maintain top secret security clearance since 1993

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page 3 of 3

 

 

applicant:                                          yyyyyy x. yyyyyy

social security number:              number

position:                                            position               

knowledge, skills & abilities (ksas)

 

factor a:  describe your experience setting goals and priorities for own work, coordinating activities and time lines with others to ensure project goals and deadlines are met.

 

 

throughout my progressive career, i have repeatedly demonstrated my talent to support management in administrative functions by setting goals and priorities, as well as coordinating activities and timelines with others to ensure project completion within timelines while meeting all requirements.  my record shows repeated success, resulting in progressive increased responsibilities and promotions.  i have strong organizational skills with the ability to quickly diagnose unproductive workflows and processes and re-organize systems and workstations for maximum productivity.  i appropriately delegate, so that even the most ambitious tasks and projects are achievable through hands-on oversight and short-term objectives including steps with time frames.  i successfully analyze current processes, evaluate alternatives and options, and implement creative solutions to meet organizational objectives.

 

serving as a housing coordinator for the state department, i exhibited organizational abilities and strong attention to detail in updating and providing housing packets/information for newly arrived family members. i also continuously maintained smart housing module for accurate housing reports, and collaborated with human resources to meet all housing needs for incoming families. in addition, i worked directly with locator services to ensure appropriate placement. applying interpersonal relation skills, i built and developed key relationships with employees and housing office to promote smooth flow of communications and ensure timely completion of projects.

 

as a post master of the us state department, i coordinated and liaised with the royal malaysian customs department, international airlines agents, and the local postal officials to ensure timely economical delivery and proper handling and security of official and personal mail. 

 

while working as a consular associate for the state department, i set goals and adjudicated complex and sensitive non-immigrant visa (niv) cases. exhibiting strategic planning and prioritization abilities, i led all customer service operations and managed daily workflow and section operations.

 

further illustrating my exceptional ability to set goals, coordinate workflow, and meet objectives within timelines, i have earned numerous awards and accolades. among my key accomplishments, i was nominated for and received the franklin award for superior performance in preparation for president of the united states bill clinton's visit to south africa, and for sustained exceptional performance in setting and meeting goals. i also achieved the meritorious honor award for exemplary service as postmaster for the aerial postal office at the american embassy kuala lumpur malaysia.