yyyyyy x. yyyyyy
w ability to work in a fast paced environment
w build & maintain strong client relationships
w complete thorough and accurate reconciliation
w dedication to customer service satisfaction
w effectively manage multiple projects
w excellent communication skills
w strong analytical skills/detail oriented
w quickbooks/microsoft suite
w record keeping and data management
w administrative and ap/ar support
the great indoors - sears holding corporation, gaithersburg, md (2006 to 2009)
w provided outstanding service and aided customers in selecting products based on their needs, specifications and requirements; maintained customer order history and product selections.
w researched competitor websites to provide comparative quotes, maintained relevant industry knowledge and competitive activity to deliver the most appropriate product information guidelines to help customers make their final selections.
sears holding corporation, gaithersburg, md (2005 to 2007)
sales associate, jewelry department
w cultivated valuable customer relationships resulting in repeat business and referrals; gained reputation as a knowledgeable and helpful sales representative with expertise in fine jewelry grades and certifications.
w processed card credit transactions, reconciled business day receipts and trained and mentored new staff on customer service and standards.
montgomery college, rockville, md - accounting studies (in progress)
kyiv national university of culture and arts, ukraine - bachelor s degree, library science.
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