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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
solutions-focused administrative support professional eager to offer proven, cross-functional client / customer service, business communications, scheduling, account management, budget analysis / control, and training / development experience within diverse fields toward optimizing a progressive employer s success.
profile of qualifications
top-performer who makes decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.
integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.
excellent communicator who evaluates workflow methods to streamline business processes and improve staff productivity.
proficient multitasker who plans, prioritizes, and manages team and individual tasks within deadline-driven environments.
ambitious self-starter who demonstrates superior attention-to-detail and strong analytical abilities.
key areas of expertise
administrative support client / customer service inventory control workflow prioritization
operations management budget analysis / control calendars / scheduling correspondence drafting
policy / procedure development team building / training process improvement data / records management
professional synopsis
tenant services coordinator
pacifica property management company, newport beach, ca 2008 c 2009
applied dynamic leadership talents toward directing high-volume tenant services within 6 commercial buildings to include organizing and preparing quarterly meeting agendas, as well as tracking and scheduling preventative maintenance work as required.
expertly coordinated all financial efforts with company accountant to meet short- and long-term budget goals.
ensured solid business retention rates by promptly responding to key tenant concerns and effectively resolving property issues.
store manager
an original penguin, newport beach, ca 2006 c 2008
achieved advantageous sales to meet and / or exceed all retail goals by building valuable customer relationships and providing an appealing store environment via the implementation of profit-focused interior merchandise displays.
drove business growth by recruiting, training, and managing a top-performing 12-member team to include planning and prioritizing workflow to maximize use of resources, as well as creating and drafting a comprehensive retail training manual.
utilized broad scope of retail experience to train new employees for store openings at 3 different locations.
managed financial efforts (i.e. cash handling, cash balancing) and facilitated targeted inventory control to optimize loss prevention.
fashion specialist
arden b. clothing, mission viejo, ca dates of employment
recognized for excellence in job performance as a top sales representative for the district to include interfacing among diverse clientele to establish individual retail needs / requirements and guarantee outstanding customer service at all times.
contributed strong industry and retail services skills to improve sales results, product awareness, and brand imaging.
performed all cash handling duties and provided complete documentation of monetary values via sharp recordkeeping practices.
bp sales associates
nordstrom, montclair, ca 1998 c 1999
represented an exceptional image of the store which led to an overall increase in retail sales and a loyal consumer base.
demonstrated knowledge of all retail products and company services to maintain detailed records of high-level clientele likes / dislikes.
administrative assistant
coast hills community church, aliso viejo, ca 1996 c 1998
maximized administrative efficiency by corresponding with students and parents; developing program / trip literature and graphics; and guaranteeing accurate recordkeeping via superior database management to include performing at above-average productivity levels.
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