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abc@xyz.com

 

objective

performance-driven it professional eager to contribute broad-scope technical experience as well as dynamic project administration, team building and operations management skills toward supporting the employer in maximizing results.

profile

ø  offer progressive experience in senior-level it management, mainframe applications programming and project management, with comprehensive background in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.

ø  results-driven leader who effectively builds, trains and leads top-performing teams.

ø  expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

ø  proficiently steer projects from concept through delivery.

ø  exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

recent career achievements

ø  generated significant cost-savings by streamlining staff at various locations with no reduction in service.

ø  ensured optimal productivity and efficiency while controlling costs by strategically transferring various outsourced payroll and problem management processes in house.

ø  reduced production abends across 3 campuses from over 120 per night to fewer than 10, contributing aggressive problem management and strong problem solving skills.

ø  achieved significant cost savings through faster cycle process time by installing multi-pass turbo to lifecomm.

ø  boosted corrections to production 50% by conceptualizing and implementing the quick hit & fire team concept resulting in prompt identification and correction of inventory problems that could be fixed in less than a week.

ø  produced faster corrections and reduced outstanding lifecomm reported problems from 1900 to 160 by innovatively developing and implementing the top-20 problem management resolution concept.

professional experience

lincoln financial group, greensboro, nc                                                                                   2001-2009

enterprise manager of computer operations and production control (2006-2009)

  contributed dynamic leadership skills in managing staff of over 30 mainframe & distributed computer operations, with full accountability for effectively administration of production control professionals and $120m+ equipment in multiple data centers located in 3 different states.

  strategically planned, allocated and administered budgets to control costs, optimize resources and boost bottom-line profits.

  spearheaded diverse human resources management activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development and terminations.

  built and established key relationships and liaised effectively with internal business partners, qa, sox, internal/external auditors and external vendors.

 

 

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lincoln financial group, greensboro, nc                                                                                   2001-2009

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lifecomm it manager (2003-2006)

  directly supervised, mentored and motivated staff of over 10 seasoned assembler mainframe computer programmers, playing an instrumental role in the development of top performing team members.

  applied sharp business acumen toward defining and implementing policies to boost overall operational performance of lifecomm and all sub systems, enhancements, problem resolution and production support.

  established and managed all lifecomm batch and online test, qa and production environments, with strong focus on optimizing productivity, efficiency and performance.

  exhibited detail orientation and prioritizing skills in managing all phases of daily support for lifecomm including problem management, analysis, resolution, enhancements and documentation. 

lifecomm it sr. programmer & project leader (2001-2003)

  demonstrated advanced communication and negotiation skills in meeting with vendors and analyzing purchases.

  strategically defined, developed and executed lifecomm batch and online system production support, enhancements, modifications, problem resolution, product development and conversions.

  conducted comprehensive research and analysis and led initiative to replace roscoe with  spf / tso at lincoln. 

 

state of ga, department of revenue, atlanta, ga                                                                     1998-2001 

on site consulting project manager 

  coordinated and led workflow of 8-member team of mainframe technical programming consultants to maximize use of human resources while controlling labor costs and meeting organizational needs.

  saved state of georgia over $2m and a full re-write of the corporate tax system by successfully converting online cics 1.4 macro level corporate tax system to cics command level using comet; succeeded where other firms failed and due to exceptional performance, obtained code requests from other states.

  steered the structuring and implementation of y2k date modifications for georgia s corporate tax systems to ensure y2k compliance.

  identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.

education & professional development/training

bs, information technology - university of berkley, berkley, mi

certificate in advanced computer programming - columbus paraprofessional institute, columbus, oh

flmi designation - loma institute, atlanta, ga

acs designation - loma institute, atlanta, ga

specialized training: 6 hats, managing conflict, violence in the workplace, effective communications, planview time reporting, chronological interviewing, anti money laundering, time management, strobe concepts

technical skills

programming languages: ibm assembler, bal, cobol, cics, html, spf/tso, easytrieve, vsam,bdam, idcam, ieb utilities, fileaid, expediter,  windows, ms office, word, excel, powerpoint, ms access, visio, outlook

vendor software: lifecomm, life70, cloas, datacomm, strobe, changeman, endevor, intertest, vantage + various in-house written application systems.

hardware: ibm z/series mainframes & windows workstations, ibm & oce printers, tape robots.

yyyyyy x. yyyyyy

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abc@xyz.com

 

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated, i offer extensive experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  i excel in driving projects from concept and development through timely, cost-effective delivery, building and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  i also possess strong communication skills vital to determining and responding to customer needs and forging proactive relationships. 

 

among my recent accomplishments, i generated significant cost-savings by streamlining staff at various locations with no reduction in service.  i also ensured optimal productivity and efficiency while controlling costs by strategically transferring various outsourced payroll and problem management processes in house.  in addition, i boosted corrections to production 50% by conceptualizing and implementing the quick hit & fire team concept, resulting in prompt identification and correction of inventory problems.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

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