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~ Eager to secure opportunity as Demand Planning Manager with Specialized Bicycle Components where dynamic organizational, analytical and forecasting expertise will provide an immediate and positive impact. ~


Qualifications Profile


         Extremely versatile and resourceful; quickly adapt to new roles, responsibilities, technologies and environments.

         Skillfully anticipate, plan, and respond accordingly to changing business priorities.

         Exceptional blend of research, planning, reporting, and negotiating skills.

         Methodical and focused problem solver with a solid reputation for integrity, relationship-building skills, and attention to deadlines and detail.

         Foster and maintain unified and cohesive relationships at all levels throughout an organization.

         Proficiency in project management, statistical analysis and forecasting, team-building, and personnel leadership.

         Possess sharp vendor relations, communication, interpersonal, and presentation/public speaking skills.


Professional Experience


Treasure Valley Community College, 2006 to Present

Director of Financial Aid (2008 to Present)

  • Direct daily operations of Financial Aid Department and cooperate with Student Services in implementation and delivery of financial aid services/programs and counseling to students.
  • Rapidly transformed underperforming department viewed by campus as a barrier to student success and retention into successfully receiving department s first ever "Student Advocate of the Year" award.
  • Administer all financial aid programs in strict compliance with federal, state, and institutional regulations, policies and procedures.
  • Hire, train, supervise, motivate and evaluate Financial Aid Office personnel.
  • Perform tasks such as needs analysis, verification, loan processing and academic progress monitoring.


Institutional Researcher (2006 to 2008)

         Partnered with senior administration and department heads to precisely establish institutional measurements of effectiveness, identify required information, and write SQL queries to extract specific information from management information system.

         Devised database tools and surveys, and performed in-depth statistical analysis of student information, enrollment trends, etc.

         Performed data extraction and analysis to support institutional decision-making.


Continued ►



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Professional Experience continued


Woodgrain Millwork, 2002 to 2006

Product Manager

         Played a pivotal role in standardizing inventory planning process expected to save company up to $3M per year.

         Contributed to development of innovative forecasting system combining statistical analysis of historical sales data and current marketing information.

         Exercised strong critical thinking abilities toward establishing metrics to measure supplier performance and support contract negotiations and vendor selection.

         Successfully increased inventory turns from 2.5 to 7, capturing $2M per month in savings.

         Recouped $375K in capital by negotiating terms with new vendor that allows payment for material following sale.

         Strategically collaborated with sales force and industry leaders to achieve correct product mix, introducing more than ten new products and penetrating one new market.

         Exhibited systematic thinking abilities in conducting extensive market research, vital to optimizing product quality, pricing, and competitive positioning.

         Fostered, nurtured and maintained effective vendor relationships, expertly negotiating pricing, rebates, delivery, product specifications, lead times and service levels.

         Teamed with sales operations to accurately plan and forecast current and future products.

         Resourcefully contributed to implementation of best practices in purchasing.


Farmers Insurance Group, 1997 to 2002

Special Claims Representative

         Applied dynamic leadership talents toward supervising, coaching, and directing three claims representatives.

         Exhibited outstanding capabilities in processing mold claims, structural fire claims, and litigated claims requiring close collaboration with attorneys.

         Pioneered direct vendor repair program, successfully expediting customer response time and enhancing staff productivity.

         Proactively partnered with agency personnel to rectify customer service problems resulting in winning multiple customer service awards and commendations.

         Contributed to steering regulatory compliance.




Master s in Business Administration, Northwest Nazarene University, 2004


Bachelor of Arts in Political Science, Brigham Young University, 1997


Six Sigma Greenbelt




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Hiring Agent Name


Company Name


City/State/Zip Code




Please accept this letter and accompanying resume in application for the Demand Planning Manager opportunity that is currently available with Specialized. In advance, thank you for your time and consideration.


As indicated in my resume, I bring to you an MBA degree, advanced forecasting and analytical skills, and an exemplary blend of talents in conducting research, controlling inventory, and supporting crucial business analysis and decision-making processes. To complement these qualifications, I offer outstanding documentation, communication, prioritization and multi-tasking expertise.


As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through diligence, versatility, and polished troubleshooting skills. I am confident that I am an ideal candidate for this opportunity, and look forward to interviewing with you in the near future.






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