Performance-focused Operations Executive and Process Improvement Strategist eager to contribute practical experience and academic background toward actively supporting a dynamic organization in maximizing results.  Demonstrated ability to increase corporate bottom line by identifying and communicating business-critical information. Strong background in implementing improvements that reduce costs and increase revenue. Solid track record of managing relationships with teams and providing superior service to customers and business partners.

 

 

Ø  Strong technical background with the ability to work independently on multiple projects with specialized knowledge in mortgage loans, banking industry and applicable regulations, operations and efficiency practices, underwriting (including 203 approved), Federal Housing Authority requirements, as well as VA and LAPP compliance.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of high-standard financial protocols. 

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple business-related software applications including MS Office Suite.

 

 

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills by actively contributing to financial planning meetings and delivering comprehensive strategies.

Ø  Carefully analyze various documents and reports in order to identify and reconcile potentially costly errors.

Ø  Develop expert plans of action according to specific financial needs, both expeditiously and effectively.

Ø  Ensure critical internal and regulatory compliance as well as data integrity/quality control.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity. 

Ø  Skilled at devising and implementing economic forecasting programs as well as utilizing extensive knowledge of economic climate to benefit the organization.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner. 

Ø  Stay abreast of most up-to-date financial trends and data in order to offer most viable recommendations to clientele base.

      

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Senior Underwriter / Branch Manager, Towne Mortgage Company       2008-Present

 

  Primary responsibilities include comprehensive oversight and supervision junior underwriters on conventional, FHA loans submitted through company s retail loan officers, wholesale mortgage brokers and credit unions. Specific functions and accomplishments include;

  Design and execution of training and development programs for staff underwriters;

  Recruit, hire, and manage retail loan officers as required;

  Originate and retain real-estate agent referrals, financial planners, accounting, and attorney referrals;

  Work directly with local community leaders, schools and chamber of commerce to maintain presence in the community as respectable leader and involvement;

  Successfully opened additional retail branch in Clinton Township. 

 

 

AVP / Branch Manager, Countrywide Home Loans                                        1997-2008

 

  Primary responsibilities included the management and leadership of ten retail production branches and two bank branches. Specific functions and accomplishments included;

  Earned and maintained the top origination retail branch for thirteen years and maintained top origination branch in the country for five consecutive years;

  Managed operations of processing, underwriting, and closings of all branches;

  Ensured quality control and company standards at all times;

  Recruited, trained and developed top regional loan officers within the company;

  Consistently within top twenty branches within the company in terms of production;

  Received numerous awards throughout tenure for outstanding performance.

 

 

n Associates Degree C Social Work, Davenport University

n Bachelors Degree (Pending), Davenport University

 

 

 

n Affiliate Member, Macomb/Oakland Realtors

n Member, Mortgage Bankers Association

n Distinguished Member, SNG Clinton Township Networking Group

n Co-Chair, Breast Cancer Awareness

n Co-Chair, SIDS Golfing Outing

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

xxx-xxx-xxxx / abc@xyz.com

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of progressive advancement in key roles as a Financial and Operations Executive within the banking industry.   

 I am skilled at providing expertise regarding comprehensive tasks including training, financial analysis, hiring and retention protocols, client support, research, and a strong background in all aspects of human capital development.  Additionally, I am accustomed to integrating into various cultures and environments. I am experienced at working and collaborating with others as well as developing and implementing best practices models to increase efficiency and productivity

  My enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Yyyyyy x. yyyyyy