Results-focused leader specializing in driving business growth, building solid teams, creating strategic initiatives, providing world-class customer service, and cultivating a strong brand image with superior

quality eager to offer 17+ years of combined experience toward maximizing an employer s bottom-line.

 

 

         Top performer who excels at analyzing client needs, identifying lucrative sales opportunities, defining strategies for capturing new business and developing existing client base, and attaining solid leveraging in competitive markets.

         Integral leader who offers proven experience in large-scale operational optimization, including designing, developing, and implementing solutions-driven programs, policies, and procedures to achieve continued key growth and profitability.

         Ambitious self-starter who supports quality staff recruitment that encourages diversity, low turnover, and high company loyalty, along with successfully planning, prioritizing, and managing business tasks within high-pressure situations.

 

 

Strategic Analysis / Planning    Organizational Development    Project / Program Management    Team Building / Training Processes

New Business Growth    Sales / Marketing Initiatives    Cross Sales / Product Up-Sales    Policy / Procedure Development

Trends Tracking / Analysis    Budget / Expense Control    Client / Customer Relations    Best Practice Methodologies

 

 

 

Regional Account Manager (2010 C Present)

         Utilize broad scope of industry knowledge and dynamic business acumen toward identifying, developing, building, and managing relationships for a $15-million portfolio at the corporate executive level, including selling internal programs and products for Fortune companies through presentations and demonstrations via the partnership method of business.

         Coordinate and leverage multiple sales cycle-based functions while overseeing account pipelines and client expectations.

         Collaborate with inside and field teams to ensure sales and marketing strategies exceed monthly targets and expectations.

         Develop and manage innovative client account cross sales and product up-sales using consultative selling techniques.

         Lead forward-thinking troubleshooting and market development analysis processes to achieve revenue targets.

 

Area Manager (2008 C 2010)

         Applied strong leadership talents toward directing a top-performing 15-member team of Field Account Representatives to achieve Region of the Year award, including generating the highest growth for 2008 and 2009 throughout region.

         Successfully produced the Top Individual Company Performer for Region Company President s Club Winner.

         Drove bottom-line results by proactively prospecting for new customers and enhancing sales or services for existing accounts, including developing comprehensive plans to exceed sales goals and preparing reports reflecting core activities.

         Expertly reviewed inventory and sales records, created merchandising techniques, and coordinated sales promotions.

         Ensured seamless operations by training and mentoring new sales teams with established policies, practices, products and services, along with training and coaching sales associates in effective consultative selling processes and techniques.

         Shared market and competitor information with all applicable channels within the organization, established relationships and working partnerships with all levels of the organization, and conducted key opportunity assessments.

 

 

 

Executive Vice President of Operations (2006 C 2008)

         Strategically steered the formulation of results-focused sales tactics, along with establishing challenging performance metrics and managing sales, IT, finance, and customer service representatives which was instrumental in boosting profits.

         Developed long-range marketing plans; created an inside sales organization while introducing a complete suite of new services to increase average sales, and ROI for the client; and participated in executive-level strategic planning efforts.

         Reduced company burn rate and expenses by 52% via the management and direction of a top international division.

         Identified target companies, initiated and led negotiations, structured transaction processes, guided due diligence activities, and oversaw flawless integration efforts during a key transition time for the company.

 

Director of Operations (2004 C 2006)

         Led targeted decision-making for a New York City Demonstration Project, New York Liquidation Bureau Project, and all municipal projects and contracts with CyberSettle, including providing integral training and technical assistance to the city s Office of the Comptroller for the duration of project, as well as preparing and reporting statistics as appropriate.

         Reported wide-ranging customer issues and participated with executive-level teams on strategic planning and development.

 

Business Analyst (2001 C 2004)

         Prepared detailed statistical reports and data, including evaluating customer financial, statistical, and operational information; defining, developing, and maintaining customer reports; and preparing materials and presentations for clients.

 

Executive Assistant to President & CEO (2000 C 2001)

         Contributed solid multitasking abilities toward scheduling and managing appointments, organizing domestic and international travel arrangements, preparing and submitting expense reports, and arranging diverse business meetings.

 

 

Sales & Marketing Manager

         Built and sustained profitable operations by running key reports, executing payment of departmental expenses, organizing domestic and international marketing plans and campaigns, and managing and supporting U.S. and global accounts.

 

 

Legislative Liaison

         Liaised among Members of Congress and staff to implement client-related issues, including preparing, representing, and submitting research and testimony for congressional hearings and handling various daily business-related client activities.

 

~ Additional Leadership Roles Held Prior to 1994 ~

 

 

Master of Arts in Legislative Studies                                                                                   Columbia University

 

Bachelor of Arts in Political Science                                                                                      Wheaton College

 

Executive Business Management Program Participant Harvard Business School & Miller Heiman

Lyndon Baines Johnson Congressional Internship • Legislative Studies Institute Honorary Member

Big Brother Big Sister Program Sponsor • Children with Traumatic Brain Injuries Association Sponsor

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives.  I can offer 17+ years of solid combined experience in High-Volume Sales / Marketing, New Business Growth, Strategic Analysis / Planning, Organizational Development, and Project / Program Management, and am well-versed in all facets of Team Building / Training, Policy / Procedure Development, Budget / Expense Control, and Client / Customer Relations.

 

To complement my background, please note that I attained a Master of Arts in Legislative Studies from Columbia University and a Bachelor of Arts in Political Science from Wheaton College.  I also completed a rigorous Executive Business Management Program with Harvard Business School and Miller Heiman.

 

Currently, as a Regional Account Manager with HD Supply (Facilities Maintenance), I utilize my broad scope of industry knowledge and dynamic business acumen toward identifying, developing, building, and managing relationships for a $15-million portfolio at the corporate executive level, including aggressively selling internal programs and products for Fortune companies through presentations and demonstrations via the partnership method of business.  Within this role, I also coordinate and leverage multiple sales cycle-based functions while overseeing account pipelines and client expectations, along with collaborating with inside and field teams to ensure sales and marketing strategies exceed monthly targets and expectations.  As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

You will find me to be a results-driven professional who can contribute a track record of organizing and implementing tactics to improve bottom-line performance while defining key business priorities and meeting targeted goals.  In addition, I can recruit, develop, and manage customer-focused teams within fast-paced, deadline-oriented environments while streamlining processes to increase productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you, and thank you in advance for your consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

Date

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

Dear _______________________________:

 

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title of Position You Interviewed For ] position currently available within your company.  Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

 

As previously discussed, I am a performance-focused professional who offers 17+ years of combined experience in High-Volume Sales / Marketing, New Business Growth, Strategic Analysis / Planning, Organizational Development, and Project / Program Management, as well as expertise with Team Building / Training, Policy / Procedure Development, Budget / Expense Control, and Client / Customer Relations.  Please recall that I hold a M.A. from Columbia University and a B.A. from Wheaton College, and completed rigorous executive-level business development training at Harvard Business School and Miller Heiman.

 

Throughout my career, I have excelled in progressive Regional Account Manager, Vice President of Operations, Business Analyst, and Sales & Marketing Manager roles for such high-profile companies as HD Supply, CyberSettle, Inc., and Gloria Jean s whereas I directed top-performing teams toward driving bottom-line results, improving brand awareness, and enhancing client / customer relations within competitive multi-industry markets.  Thus, I have proven my ability to work within high-pressure, deadline-oriented environments while strategically prioritizing business operations, short- and long-term sales / marketing planning, and team workflow to maximize productivity, efficiency, and quality.  For these reasons, I am confident that I can achieve success in a rewarding [ Insert Job Title ] role within your company.

 

Should you have any additional questions, please feel free to contact me at your earliest convenience.  I would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy