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Yyyyyy x. yyyyyy

~ Interim DoD Secret Level Clearance Since 2006 ~


0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Solutions-driven IT leader eager to apply 15+ years of experience in high-level Lotus Notes / Domino v3- v7 Administration, as well as dynamic Windows and Email Desktop and Server Systems Administration

talents, toward maximizing a progressive corporation s forward-thinking IT performance.


Profile of Qualifications


         Integral leader who offers a proven record of progression to positions of higher-level responsibility and authority.

         Top performer who contributes experience in coordinating key IT / high-level business projects, including designing, developing, and integrating solutions-focused Lotus Notes / Domino initiatives to achieve critical goals.

         Ambitious self-starter who demonstrates superior attention-to-detail and strong problem-solving abilities while planning, prioritizing, and managing large-scale system-wide tasks within deadline-driven, high-pressure situations.

         Out-of-the-box thinker who effectively leads results-oriented technical associates in attaining complex objectives.


Professional Synopsis


Crossepoint Technology, LLC, City, State                                                                                                                              2009 C Present


Lotus Notes / Domino Systems Administration

Subcontracted through IBM to the Federal Aviation Administration

         Utilize broad scope of industry knowledge and dynamic IT acumen to provide server administration and third tier support for 60,000 users, along with assisting R6.5x, R8.0.2, and R8.5.2 clients and migrations and administration of 125 Domino servers (e.g. Trend Micro ServerProtect and ScanMail, Symantec Backup, Sametime, WebSphere Reverse Proxy servers using IBM Director, sMonitor, Domino Server Monitoring, and Domino Domain Monitoring).

         Serve as primary third tier support contact for ND 8.5.2 and 8.0.2 pilot client installation issues.

         Perform light application development as necessary.


Comtech, City, State                                                                                                                                                                                    2008


Lotus Notes / Domino Systems Administration

Subcontracted to the Central Office for the General Services Administration of the Federal Government

         Expertly administered Domino Directory for 15,000 users, along with monitoring, maintaining, and troubleshooting Notes / Domino infrastructure among mixed Notes Server (v5x through v8.0) and Notes Client (v6.x through 8.5x).

         Participated in a server upgrade project (OS and Domino versions), including assisting SMTP email administration teams with developing Lotus Script code for users to submit SPAM to software vendors which improved filtering.

         Supported minor development projects and rebuilding and / or reconfiguring of test labs.


TEKsystems, City, State                                                                                                                                                                                2007


Lotus Notes / Domino Systems Administration

Subcontracted to Fannie Mae

         Contributed sharp analytical abilities toward performing targeted IT support within the strict guidelines of the Sarbanes-Oxley Act of 2002, including providing onsite and remote server and database application administration and maintenance, troubleshooting, and multi-tier end user support using Remedy help desk software.

         Interfaced among developers on software roll outs and upgrades, and performed Lotus Notes scripting to automate administrative tasks as necessary.



Yyyyyy x. yyyyyy                                                           Resume • Page Two                                                                        (xxx-xxx-xxxx


Professional Synopsis (continued)


KForce, City, State                                                                                                                                                                                        2007


Lotus Notes / Domino Systems Administration

Subcontracted to Computer Sciences Corporation in support of the Environmental Protection Agency

         Oversaw all application, email, calendaring, and scheduling activities, as well as database administration and maintenance, troubleshooting, and problem resolution while providing first and second tier support using Remedy.

         Supported Junior Lotus Notes / Domino System Administrators and assisted with various special projects such as writing Lotus Script agents to monitor EPA Domino server infrastructure, automating email archiving via customized mail file lists (including automating the scheduling of associated program documents), and customizing and implementing Daylight Savings Time fix agents for Domino servers, email, and resource reservation databases.


TEKsystems, City, State                                                                                                                                                                  2006 C 2007


Lotus Notes Application Development

Subcontracted to Advanced Systems Development, Inc. for the

Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics (OUSD-ATL)

         Performed Lotus Notes / Domino administration and application development in both R5 (production) and R7 (development and testing) environments, including supporting users in all three environments in both R5 and R7 administrative, development, and application support capacities such as testing, modification (Lotus and JavaScript), and debugging of server and client configuration, as well as all applications moving from R5 to R7.

         Scripted (Lotus Script) utilities to effectively facilitate R5 to R7 migration efforts which were designed to specifically synchronize Domino Directory entries within multiple environments having non-replicas while enabling / disabling numerous agents in an application suite containing 25+ Domino databases.

         Documented system, utilities, and procedural documents addressing migration strategies.

         Provided first and second tier help desk support for access and functionality issues with Domino applications while working in both secure and non-secure environments.


RS Information Systems, Inc., Washington, DC                                                                                                                       1999 C 2006


Systems Administration / Office IT Support (2005 C 2006)

         Provided AT&T Merlin Mail PBX administration, LAN and PC desktop support, and general IT troubleshooting.

         Performed overall Lotus Notes / Domino administrative support for a DOE / OCRWM workstation platform roll out.


Senior Lotus Notes Administrator (1999 C 2005)

         Led hardware and software management and maintenance efforts for six production and four test Lotus Notes / Domino servers, including handling all research, roll out, and maintenance of client / add-in software and database deployments / upgrades; automation and scheduling of routine Notes / Domino maintenance and administration tasks; and database design and development using Lotus script, @commands, and functions.

         Directed all hardware and software management and maintenance of internal (e.g. Notes RPC) an external (e.g. Tumbleweed s Email Firewall) email administration, including implementing and maintaining upgrades, scanning / filtering software, checking and filtering RBL / XBL, and coordinating between remote sites and DOE headquarters.

         Performed NT server builds, maintenance, and administration, along with providing second and third tier support for Notes / Domino and email issues and training Lotus Notes Administrators, support staff, and end users.

         Coordinated RSIS East LSN (OCRWM s license application to the NRC) with all federal and contractor staff levels (and other site LSN POCs) for the collection and submission of LSN relevant data for analysis.


KENROB & Associates, Washington, DC                                                                                                                                   1998 C 1999


Senior Lotus Notes Administrator

         Provided daily administration and maintenance of seven Lotus Notes servers, including testing, building, and implementing new Lotus Notes servers and client software and add-ins, as well as performing NT server builds and administration and providing second tier help desk support for Lotus Notes and cc: mail administration.

         Demonstrated strong leadership talents toward supervising a Junior Lotus Notes Administrator.

Yyyyyy x. yyyyyy                                                          Resume • Page Three                                                                      (xxx-xxx-xxxx


Professional Synopsis (continued)


Federal Deposit Insurance Corporation, Arlington, VA                                                                                                         1997 C 1998


FDIC LAN Administrator

         Tested, installed, configured, troubleshot, and maintained hardware, software, and system documentation, along with providing disaster recovery, access security (LAN, Internet), database maintenance, and help desk notes POC.

         Performed IIS back up administration, and supported hardware and software upgrades and training room setup.


Coopers & Lybrand LLP, Washington, DC                                                                                                                                 1995 C 1997


Senior Technical Specialist

         Performed Primary Notes Administration for Washington, DC cluster offices, along with handling special projects, providing consulting services for subordinate technicians, and facilitating IT support for local and remote users.


~ Additional Public- & Private-Sector Roles Held Prior to 1995 ~


Education, Certifications & Professional Development


Bachelor of Science in Computer Science                                                                             State University of New York at Albany

Associate of Science in Engineering Science                                                                                             Cayuga Community College



Certified Lotus Professional R7 Notes / Domino System Administrator (Since 2007)

Certified Lotus Professional R6 Notes / Domino System Administrator (Since 2004)

Principal Certified Lotus Professional R5 Notes / Domino System Administrator (Since 2000)


Professional Development

Certified Cisco Network Administrator (Knowledge Net) • Notes Domino R7 System Administration Upgrade

Notes Domino R6 System Administration Operating Fundamentals • Notes Domino R6: Building the Infrastructure

Notes Domino R6: Managing Servers and Users • Beginner s Introduction to PERL Programming

Solaris 9 Essentials • Solaris 9 Intermediate • SANS Seminar • Tumbleweed MMS Secure Mail Administration

Interconnecting CISCO Network Devices • Internetworking with TCP / IP • Understanding Network Fundamentals

Maintaining a Domino Server Infrastructure R5, IKON • Maintaining Domino Users R5, IKON

Implementing a Domino Infrastructure R5, IKON • Lotus Notes R4 Application Development I, IKON

Lotus Notes R4 System Administration I, IKON • Lotus Notes R4 System Administration II, IKON

Dedicated CLASS IT Support, Coopers & Lybrand • Lotus Desktop Train-The-Trainer, Coopers & Lybrand

Lotus Notes Tech User R3, IKON • CLR FASTAX NetWare Administration, CLR FASTAX

EDS SED Program C Phase I & II, Electronic Data Systems • Time Management, Electronic Data Systems


Technical Summary


Software: Lotus Notes / Domino (3x through 7x) • Desktop Suite • Tumbleweed Mail Messaging System (4x C 5x) Windows NT Server (3.51, 4.0, 2K, 2003) • NetWare (2.2, 3.x, 4.x) • MS DOS 3.x C 6.x • Windows Client (3x, 95, 98, 2K, XP) Microsoft Office Suite • Windows Defender Beta • DEC PathWorks • FASTAX GoSystem • McAfee • TrendMicro • Cisco VPN • Norton Antivirus Products • Macintosh (OS9, OSX) • Adobe • Macromedia • Solaris v9 OE


Hardware: Servers: IBM • Compaq • HP • SunFire; Notebooks / Desktops: SunBlade • Dell • Compaq • Gateway • NCR • NEC • AT&T • IBM 360 / 720 / 750 • Zeos • Toshiba • CompuAdd • Macintosh • Tape Drives • Colorado • HP Ditto; Network: Cisco Catalyst 2900 • DEC Routers • Brouters • DEMPRS • VitaLink Bridge • IBM / Exabyte • Sun Tape Libraries


Languages: Lotus Script • Formula & @Command Language • DOS Batch Programming • HTML • Java • Pascal • C • BASIC • COBOL PERL Scripting Language Self Study

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