yyyyyy x. yyyyyy

financial services professional eager to contribute industry expertise as well as dynamic business development, customer service and management skills toward actively supporting a progressive bank in optimizing operations


career profile

ø  offer 8 years successful experience in sales and customer-driven professional environments, with industry experience including financial services/lending; solid background in consumer lending

ø  excel in conferring with customers to assess, define and address their financial service needs and deliver dynamic presentations to facilitate high-volume sales

ø  effectively capitalize on opportunities to generate new business, develop existing clients and diversify/ expand revenue streams through cross-selling and up-selling of product/services

ø  proactively respond to and resolve customer issues to ensure high satisfaction levels

ø  successful management background as entrepreneur, with solid skills in steering all aspects of business operations, from human resources, sales and customer service to payroll, profit margin analysis and procurement

ø  pc literate and certified in microsoft application software

ø  have completed advanced coursework in ms word, excel, powerpoint, and access as well as accounting and bookkeeping

ø  bilingual, english and korean


professional experience

loan officer, elpis lending group - federal way, wa                                       2006-present

  effectively interface with new and existing clients to identify, present and sell optimal loan products and work closely with banking professionals in facilitating full loan process

  proficiently use point software to conduct comprehensive analyses of customer financial qualifications


owner, cine town - edmonds, wa                                                                    2003-2006

  demonstrated dynamic management skills in steering full scope of operations, from customer service and sales to human resources, inventory control, merchandising and procurement

  proactively hired, trained, scheduled, and directed team of 7 staff

  calculated monthly profit margins for performance analysis and managed payroll


sales associate, robert larson volkswagen - tacoma, wa                               2002-2003

sales associate, five star mitsubishi - tacoma, wa                                          2000-2002

  strategically generated sales by building solid professional relationships with new and existing clients, consulting on new and pre-owned vehicles, providing vehicle cost-analyses, and proactively following up with leads

  recipient of two monthly top sales awards, 2001



sound director, full gospel tacoma first church; 1997-present

yyyyyy x. yyyyyy




hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in banking and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include solid experience in the financial services industry.  since 2006, i have been a loan officer, specializing in consumer lending.  i am highly effective in determining customer needs and credit qualifications, delivering customized sales-presentations of optimal lending options and closing the sale of loans, and routinely collaborate with banks to process loans.  to complement this, i offer a cumulative 8 years sales experience in customer-driven industries including several years of solid management experience.  i am a dynamic communicator who effectively builds productive client relationships and am continually committed to providing superior customer servicing.  to complement this, i possess strong computer skills, and am certified in microsoft application software.  i ve also completed advanced studies in accounting and bookkeeping.


as an employee, you will find me to be a driven team player dedicated to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






joseph cho

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