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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Results-focused leader specializing in driving business efficiency, building solid teams, cost-effectively negotiating vendor contracts, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 11 years experience toward maximizing an employer s bottom-line.


Profile of Qualifications


         Ambitious self-starter who offers a proven record of progression to positions of greater responsibility and authority.

         Integral leader who makes key decisions to reflect positively on corporate well-being, productivity, cost control, and product quality, along with building strong teams with low turnover rates and high levels of company loyalty.

         Top performer who plans, prioritizes, and manages workflow within fast-paced, deadline-driven environments.

         Excellent communicator who seamlessly interfaces between all levels of business professionals to meet goals.


Key Areas of Expertise


Operations Management                                           Workflow Prioritization                                          Quality Assurance

Team Building / Training                                         Multi-Project Management                                      Regulatory Compliance

Strategic Analysis / Planning                                   Audits / Surveys / Walk-Thrus                             Preventative Maintenance  


Career Highlights


         Reduced workers compensation claims by implementing a Return to Work policy that offered non-interruption to employee benefits and encouraged staff members to accept reassignment to lighter duties during recovery periods.

         Successfully managed and controlled time / labor costs by proactively tracking, monitoring, and ensuring accountability of employee expenses, as well as by utilizing appropriate personnel per level of skill and proficiency.

         Improved call response as part of continuous quality initiatives by reviewing daily callback reports, monitoring and investigating missed calls, and determining courses of action to correct deficiencies.


Professional Synopsis


Superintendent, Great Lakes Elevator Service, Park Ridge, IL                                                                                       2008 C 2010


         Applied dynamic leadership talents toward directing a team of 10 union mechanics, 4 apprentices, and 1 service crew, including overseeing modernization and standardization projects through to acceptance inspection phase.

         Planned and prioritized the scheduling of annual hydraulic pressure tests, governor safety tests, and 5-year full load traction tests in coordination with local authority having jurisdiction to meet and / or exceed compliance goals.


Superintendent, ThyssenKrupp, Chicago, IL                                                                                                                          2005 C 2008


         Led decision-making in the planning, delegating, and managing of workflow for 14 union mechanics, 3 apprentices, and 2 service crews responsible for completing special projects (i.e. generator replacement, rope / cable hoists).

         Prioritized project tasks in response to buildings and facilities elevator service calls within downtown Chicago, along with conducting audits, maintenance surveys, and walk-thrus to ensure conformance with quality standards.

         Sourced, researched, and attained routine and hard-to-find parts, including cost-effectively negotiating and determining prices, quality, and reliability of parts, components, and comparable substitutions to maximize bottom-line results.

         Drove business growth by recruiting and training top-performing team members, as well as conducting new hire orientations and annual performance reviews, and identifying, addressing, and resolving staff concerns and conflicts.

         Established valuable working relationships with employees at all levels to generate collaborative team efforts.


Pressman, Sleepeck Printing Company, Bellwood, IL                                                                                                         2001 C 2005


         Expertly performed set-up, operations, and preventative maintenance of a 6-color press, including achieving recognition for job performance excellence in meeting or exceeding safety, quality, cost control, and efficiency goals.


Foreman, American Sheetfed, Inc., Addison, IL                                                                                                                      1999 C 2001


         Supervised teams during high-volume shift operations, including monitoring quality, safety, and efficiency levels, as well as providing key recommendations to customers on project feasibility based on core needs and requirements.




Bachelor of Arts in Business Management (Dean s List)                                                                                  Kaplan University

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