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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile manager eager to contribute comprehensive business operations background toward actively supporting the employer in optimizing performance.
profile
- respected manager offering over 16 years of solid and progressive experience in the transportation industry, including personnel management, business services, operational troubleshooting, and customer service.
- repeated success guiding sizeable, cross-functional teams in driving record-setting business operations.
- strong background supervising critical projects and directing customer service operations to boost profits and increase company growth.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- skilled at performing independently or within a team to exceed all operational goals and objectives.
- dynamic communication, organization, multi-tasking, and relationship management skills.
professional experience
sr transportation manager j.b. hunt transport, inc. 2009-present
- sharp business acumen and experience in managing broad scope of operations, from handling p&l and spot quotes/flash to carrier relationships and customer service.
- effectively train and direct 17-member staff and actively collaborate in human resource operation functions such as evaluating performance and providing guidance/mentoring.
intermodal pricing j.b. hunt transport, inc. 2007-2009
- hand-selected by senior vp of finance to oversee special projects, while also generating weekly reports regarding intermodal pricing.
account manager j.b. hunt transport, inc. 2002-2007
- responsible for supervising the overall profitability of agility, including 3 managers and 50 drivers.
client operation manager j.b. hunt transport, inc. 2001-2002
- drove the organization and implementation of 3 start ups at incorporating 400 trucks and 12 managers.
van team leader j.b. hunt transport, inc. 2000-2001
- consistently reported directly to region s truck director and vp of truck operations on the operations of 15 fleet managers and 600 trucks.
project manager j.b. hunt transport, inc. 2000
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
fleet manager j.b. hunt transport, inc. 1998-2000
- oversaw the management of a fleet of 35 trucks and 41 drivers, ensuring quality fleet operations for clients.
intermodal manager j.b. hunt transport, inc. 1998
- facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention for clients, including wal-mart, jc penney and payless.
customer service rep. j.b. hunt transport, inc. 1995-1998
- successfully introduced new lanes to generate high volume growth and revenue on behalf of company.
signalman/rank e-4 united states navy 1991-1994
rank e4 arkansas national guard 1994-1997
rank e5 naval reserve 1997-2002
professional education
prerequisite coursework northeast oklahoma a&m
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