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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •


results-focused business support professional specializing in driving payroll operations efficiency, performing data entry, coordinating hr programs, assisting core administrative efforts, and providing world-class client services eager to offer 13+ years experience toward optimizing an employer s success.



profile of qualifications


         top performer who makes decisions to reflect positively on business productivity and corporate well-being.

         excellent communicator who successfully interfaces with all levels of business representatives and clientele.

         ambitious team player who plans, prioritizes, and manages multiple tasks within deadline-driven environments.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         fluent in english and spanish.



areas of expertise


administrative support             high-volume payroll                       hr / payroll support                      inventory control

data / files management          regulatory compliance                   new hire orientations                   workflow prioritization

business communications       accounts payable / receivable      meeting / events scheduling        vendor / client relations



professional synopsis


bank of new york, brooklyn, ny                                                                                                                                               2004 c 2008


payroll administrator

         applied sharp analytical abilities toward preparing and posting semi-monthly data of high-volume employee payroll transactions, including performing accurate data entry for new hires, terminations, and address changes.

         processed new hire and termination paperwork, along with supporting managers with the scheduling of orientations; handling all disability and leave of absence paperwork; and filing and maintaining payroll files and staff documents.

         ensured seamless daily payroll operations to guarantee proper processing of checks, including auditing payroll reports versus timesheets and inputting direct deposit and transfer requests into peoplesoft.


td waterhouse, new york, ny                                                                                                                                                   1999 c 2003


hr / executive assistant

         played a vital role in sustaining productive hr and administrative processes by assisting with employee checks and distribution, processing new hires and terminations, performing data entry, and supporting workshops / conferences.

         drove productivity levels by handling a large scope of data entry, and monitoring inappropriate internal and email use.

         assisted with regional transit checks program processes and employee pulse surveys, processed benefits and payroll paperwork, managed inventory and billing, and handled details of highly confidential files and employee records.


administrative assistant bank department

         contributed strong administrative support talents toward assisting staff members, president, and executives, including successfully handling all travel arrangements, entertainment expenses, and client and vendor relations.

         coordinated teleconference calls, conferences appointments, and meetings, and processed internal / external mail.

         cost-effectively purchased office supplies, typed and distributed invoices, and managed inventory and shipping.

         drafted and disseminated confidential business correspondence such as invoices and check requests, along with handling all customer financial deposits, transactions, and / or inquiries.


state university of new york, new york, ny                                                                                                                         1997 c 1999


data entry / office support

         maximized operations efficiency by responding to and routing calls within a multi-line telephone system, including scheduling and confirming staff appointments, and coordinating meetings, travel, and transportation services.

         set up bank accounts, typed and distributed statements, verified expenses, and maintained records and files.


additional legal secretary and accounts receivable roles held prior to 1997



education & technical summary


extensive business administration coursework                                               borough of manhattan community college


microsoft office • microsoft windows 2000 • peoplesoft • lotus notes • quickbooks

data entry • accounts payable / receivable • internet applications / research • types 65 wpm

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