0000 xxxxxx xxxx , xxxx , xxxxx 00000

 (xxx-xxx-xxxx

 abc@xyz.com

 

Software Quality Assurance

Dynamic Software Quality Assurance Specialist/Consultant with talent for devising, implementing, and

supporting technology-driven business solutions while optimizing success of a progressive organization.

 

♦ Key areas of Expertise ♦

   IT Quality Assurance

   Management of QA Infrastructure

   Project Management

   Strategic Planning

   Web/Mainframe Applications

   Vendor Management

   Budgeting/Resource Allocation

   Trouble Shooting

   Technical Support

   Leadership & Training

   Personnel Management

   Customer Service

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Professional Profile                                                         

Ø  Self motivated professional with 11+ years experience in IT Quality Assurance; escalate business development and define QA vision through innovative initiatives which increase productivity and revenue growth; consistently deliver projects on-time and on-budget exceeding goals and expectations

Ø  Results-driven with a proven track record; knowledgeable in modern quality assurance theories, practices and methodologies including Agile, SCRUM, TDD, and risk based testing

Ø  Highly organized and detail-oriented Leader who builds and directs effective Quality Assurance (QA) teams; increase software quality, manage product and processes, conduct assessments and testing, and oversee 3^rd party vendors leveraging resources

Ø  Dedicated Leader with superior project management skills; expertly manage QA strategy, planning, and implementation of applications while overseeing and maintaining schedules

Ø  Proficiently communicate technical and complex information concisely driving objectives to meet QA responsibilities; lead meetings and write product test plans, specifications, and diverse reports

Ø  Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, customized, turn-key business solutions

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Employment History                                                          

Senior Manager, IT Quality Assurance                                                                                  11/2003 C Present

Teachers Retirement System ▪ New York City, NY                                                                                          

Professional Accomplishments

   Identified and achieved goals by skillfully performing an overall SQA assessment; designed a robust QA process/methodology, built a cohesive QA team, established an effective QA environment, and created and lead the roadmap for test automation and coverage along with the management of QA infrastructure

   Grew team from 1 to 17 through strong personnel management skills; identify, hire, and build effective QA teams

Professional Responsibilities

   Boost business development through strategic planning which increases quality of software; establish IT capabilities and eliminate defects

   Increase productivity by launching diverse Capability Maturity Model (CMM) including the Continuous Quality Improvement Initiative; periodically review software quality processes

   Key player who oversees a new SQA methodology which provides visibility to management in regards to software products and processes in the project life cycle; software development process, software design, coding, source code control, code reviews, change management, configuration management, testing, release management and product integration

   Demonstrate turn-key solutions and superior leadership qualities; lead daily SCRUM meetings as part of the Agile development process and Sprint planning sessions; mentor groups in practical applications for each project

 

Software Quality Assurance Technical Lead                                                                          11/2002 C 10/2003

Penn Treaty NA ▪ Allentown, PA                                                                                                                      

   Essential member who participated in the J2EE compliant Java based insurance application; designed test objectives and procedures and validated testing

   Accurately prepared estimates and schedules for QA and UAT assignments; documented test execution coverage, requirement coverage, and defect reports

   Successfully automated test scripts, and designed and maintained test artifacts

   Key player who managed budgeting and resource allocation across all application portfolios

 

Software Test Engineer/Consultant                                                                                        03/2002 C 10/2002

Reed Elsevier ▪ King of Prussia, PA                                                                                                                

   Spearheaded testing of various online business magazines and directories on local intranet and live on production

   Analyzed functional specifications and developed detailed test plans; established test strategies and defined testing scope and methodologies

   Demonstrated exceptional communication skills; collaborated with VZBII/E2E teams and various other offshore teams to resolve defects and concerns

 

Software Test Engineer                                                                                                         02/2001 C 02/2002

Apogee Network ▪ Saddle Brook, NJ                                                                                                                

   Maximize operations through development of a product used for a Bandwidth Billing Solution; installed and performed functional, operational and end-to-end testing on all components

   Displayed expertise by optimizing the environment and setting up to conduct test case execution

   Interfaced with customers to analyze requirements and functional specifications; wrote product test plans, created test cases, and developed lab scenarios to validate codes

 

Software Quality Assurance Engineer                                                                                    03/1999 C 02/2001

Lucent Technologies ▪ Warren, NJ                                                                                                                  

   Team member who escalated business operations by writing test plans and specifications; set-up the environment to conduct testing

   Successfully implemented functional testing specifications; identified test requirements and designed test cases, scripts and data with expected output

   Participated in testing for various modules; execution of functional, integration, regression, stress, system, compatibility and use acceptance testing

   Expertly developed SQL scripts to perform backend testing on database server

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Technical Skills                                                                 

Applications:                Lotus Notes, ASP.Net, Java/J2EE, C/C++, AJAX, JavaScript, VBScript, DHTML, XML, MS Office Suite, MS Project & MS Visio, Alfresco

Database:                     Oracle 10g, MySQL, SQL Server 2005, DB2 on LINUX

Operating Systems:      Linux, Windows (Vista /XP/NT /2003 Server), VMware, AS400, IBM i-OS

Testing Tools:              Quality Center 9.2, Quick Test Professional 10, Load Runner 11, Blueprint Requirement Management, Caliber RM

Methodologies:            RUP, Agile, Scrum, WaterFall

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Education                                                                             

Bachelor of Science                                                                                                                                  1994

Chaudhary Charan Singh State University ▪ Meerut, India

0000 xxxxxx xxxx , xxxx , xxxxx 00000

 (xxx-xxx-xxxx

 abc@xyz.com

 

 

 

 

[Date]

 

 

 

[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]

 

Dear [Insert Name]:

 

This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as a [Vice President of Software Quality Assurance] within your organization. I bring 11+ years of valuable project management and personnel management experience which makes me an excellent match for your advertised position.

 

You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in IT Quality Assurance, web and mainframe applications, strategic planning, troubleshooting, and exceptional customer service are some of my strengths.

 

I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.

 

Sincerely,

 

 

 

Ritu Sharma

 

Enclosure