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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •




client-focused professional eager to contribute strong customer service, inside sales and administrative skills toward assisting the employer in maximizing performance.




assertive, proactive inside sales specialist and customer service professional with strong administrative skills. exceptional ability to identify and anticipate customer needs. consistently ensured delivery of quality customer service vital to sustaining and growing clientele base. experienced in persuasive communication; able to express ideas in ways that lead clients to understand sales presentations. proven ability to express complex thoughts in creative and vibrant sales pitches; ensure key points are communicated clearly and effectively in both written and oral communications. adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment. strong background in sales team management, visual merchandising and point of sale experience.


technical experience


microsoft office suite, adobe print shop, formaleasy, as400/oracle order entry systems, type 50 wpm


professional experience


senior customer service associate men s warehouse and tux                                                       2008-2009

  sharp business acumen and experienced in managing broad scope of operations, from sales assistance, client measurement, and customer service to style selection, paperwork and oracle data entry.

  successfully steered sales and customer service operations to generate high volume growth and revenue.

  consistently ensured delivery of quality customer service and clear communication vital to sustaining and growing clientele base.

  • actively collaborate in the development of floor concepts and maintaining visual merchandising requirements.


office manager steve petix formalwear                                                                                        2007-2008

  successfully built and led a top-performing office team vital to supporting broad-scope business operations.

  managed a broad range of administrative functions for vice president, including invoice preparation, inventory control, product purchasing, report preparation, budgeting, office equipment maintenance, and order entry.

  responsible for utilizing formal easy software program in tracking inventory delivered to 60 locations.

  consistently contribute to numerous operational functions, including visual merchandising displays, marketing material, vendor purchase management, inventory tracking and producing 2500 to 6000 tickets for warehouse operations.


assistant store manager afterhours formalwear                                                                        2002-2007

  • effectively grew sales staff from 50 to 100 and actively collaborated in human resource operation functions such as employee training, scheduling and evaluating performance.
  • actively collaborated in management functions, including team leadership, floor concepts, visual display merchandising, and sales direction.
  • responsible for providing exceptional customer experience through the quick handling of complaints and detailed education on all products and services.


professional education


bowling green state university bowling green, oh                                                                      1998-2002

bachelors of science in apparel merchandising, product development and marketing



yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a (specific job title) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include extensive experience in sales and customer service operations. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, leadership, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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