robert wade crugnale                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

objective

proficient it professional eager to contribute technical expertise, infrastructural capacity, strong project management and customer service skills in a challenging computer technician assignment actively supporting the performance of a progressive organization.

 

career profile

ø  over 20 years of it and hardware experience.

ø  well-organized multi-tasker with strong detail orientation.

ø  expertise in network engineering, user service and software operating systems.

ø  focus on productivity improvement and meaningful cost control.

ø  proven testing and troubleshooting capacity.

ø  proficient in software, databases, operating systems and telecommunications issues.

ø  background in effective project management.

ø  skillfully interact with diverse groups and professionals at all levels.

ø  strong focus on exceptional customer service, quality and meeting objectives.

ø  enthusiastic team player.

ø  adept at aligning it contributions with organizational objectives.

 

technology skills

rg6/rg11, 320 and rf networks, microsoft windows 98/nt/me/2000/xp/xp pro, tcp/ip 10/100 t-base networks and qnx/unix base systems.

 

professional experience

southeastern cable, lumberton, nc                                                                                          2007 - present

cable contractor

       install phones, wireless network infrastructure, tvs, vcrs, computers and audio systems.

       track and audit all incoming and outgoing inventory.

       repair computers and provide network setup/troubleshooting.

       address and resolve customer complaints.

 

k & m systems, inc., somerdale, nj                                                                                              2002 - 2007

cable contractor

       advised clients of optimal technological and logistical issues surrounding work.

       compiled billing documentation and record/declare expenses and taxes.

       installed commercial and rf networks to specialized customer specifications.

       developed and processed work orders for residential and commercial applications.

 

 

- continued -

 

 

 

robert wade crugnale

page two

 

 

wordgate communications, trevose, pa                                                                                        1998 - 2002

field engineer

       setup and configured tcp/ip 10/100 t-base and rf networks, worldgate firewalls and intel switches.

       served as team lead to demonstrate and install company products at client sites.

       trained customers on proper usage of systems and networks.

       compiled documentation for customers and corporate archiving.

 

 

education

name of school, buckingham, pa

degree, year of completion

 

 

other experience

prior to 1998, worked as solder mount operator for zober inc., preparing pcbs and production equipment for manufacturing operations; solder technician for lockheed martin preparing and producing pcbs. currently self-employed in auxiliary capacity performing electrical, wiring and electronic work.