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yyyyyy x. yyyyyy


2565 Steeles Ave, East , Unit 3
Brampton, Ont L6T4L6



Entrepreneur ~ Franchise Operator/Manager

yyyyyy x. yyyyyy



Ø  Offer 8 years successful background as Multi-Unit Owner/Operator in client-focused, service-oriented Retail industry; have built businesses to service over 30K customers and employ 12 top-performing team members

Ø  Comprehensive background in full scope of operations, from P&L, human resources, marketing/ promotion, and public relations to purchasing, inventory control and general administrative functions

Ø  Sound fiscal management skills; effectively plan, allocate and administer budgets to optimize bottom-line profits

Ø  Expertise in defining, developing and implementing strategies to capitalize on opportunities, drive sales growth and achieve solid leveraging in competitive markets

Ø  Proven talent for creating customer-centric business environment conducive to building loyalty and generating repeat and referral business

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Professional Experience


SS Cell Phone Centre                                                                                                       2001-Present

Owner/Operating Manager

  • Direct operations of 3 Rogers Wireless stores employing 12 team members, with full accountability for staffing, training, scheduling, and supervision
  • Strategically allocate and administer budgets to control costs and maximize profits
  • Personally interface with customers daily to drive sales growth through proactive sales consultations and presentations, problem solving and ongoing support


Nortel Networks                                                                                                                   2000 - 2001
Network Design Consultant

  • Ensured delivery of superior customer service by actively working with customers to provide innovative network design solutions for Level 3 communications
  • Collaborated in spearheading major Alteon Web Switch Design Project to achieve critical objectives and timelines; required strong analytical and strategic planning/coordination skills as well as advanced technical proficiencies in VHDL, FPG and C++

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Ryerson University , Toronto , Ontario

Certificate of Business Management and Marketing; 2004

Bachelor of Engineering (BEng), Computer Engineering; 2000

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Community Activities


Sponsor, Brampton Cricket Club


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2565 Steeles Ave, East , Unit 3
Brampton, Ont L6T4L6








Contact Name, Title

Company Name


City/State/Zip Code




I am exploring new opportunities in Franchise Management and am submitting a brief resume of my background for review; in advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, for the past 8 years as Owner/Manager of SS Cell Phone Centre,  I have been successfully operating 3 Rogers Wireless retail stores, growing them to service over 30K satisfied customers and employ 12 assistant management and sales/customer service associates.  I have applied my sharp business acumen toward steering all aspects of business operations, from P&L/budgeting, staffing and sales/customer service to marketing/promotion, purchasing, inventory control, and management-related administrative activities.  I believe this clearly illustrates my ability to thrive in taking on challenges, capitalizing on opportunities and steering businesses to achieve competitive market leveraging and strong bottom-line performance.  Complementing this, I earned a Certificate in Business Management and Marketing from Ryerson University in 2004 as well as a Bachelor of Engineering in Computers in 2000.


As a franchise owner/operator, you will find me to be a results-driven professional with a strong work ethic who is committed to supporting you in achieving your objectives through dynamic leadership, strategic business planning and sound decision making.  I am confident that I could be a valuable asset to your organization, and look forward to meeting to discuss how we can be of mutual benefit to each other s long-term goals.






Umar Hashmi


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