yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused management professional eager to offer 16+ years of proven, cross-functional operations, administrative support, team building / training, consumer finance, and client / customer service experience within diverse retail and banking fields toward optimizing a progressive employer s bottom-line performance.

 

profile of qualifications

 

         top-performer who makes sound decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         excellent communicator who evaluates workflow methods to streamline business processes and improve staff productivity.

         proficient multitasker who plans, prioritizes, and manages diverse team and individual tasks within deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and strong analytical abilities.

 

key areas of expertise

 

operations management                         administrative support                        a / p and a / r                          payroll processing

team building / training                         consumer finance                              budget preparation                   event / campaign planning

process improvement                             client / customer service                    general ledgers                       schedule / agenda management

 

professional synopsis

 

controller / office manager

 

         apply dynamic leadership talents toward directing recordkeeping for a $2-million inventory, along with executing schedule management input of sales / accounting records; completing tax reports and financial statements; and preparing company budgets and financial reports.

         improve efficiency and workflow to include increasing profits from 13% to 30% per sales by initiating new documentation procedures.

         expertly manage a / p and a / r via quickbooks; balance general ledger and bank accounts; and administer account transfers and payroll, along with strategically formulating procedures for systematic retention, protection, retrieval, transfer, and disposal of records.

         maximize productivity by organizing activities reports for management, and preparing operational budgets and monthly financial reports.

         drive business growth by recruiting, training, and managing a top-performing 8-member team to include planning and prioritizing staff schedules to optimize use of resources and meet key objectives, as well as preparing and conducting balanced employee reviews.

 

commercial loan assistant

 

         contributed sharp analytical and organizational abilities toward preparing loan authorizations / documents and credit files; ordering credit / nacis reports and title insurance; setting up new accounts; processing payroll; balancing general ledgers; and initiating wire transfers.

         boosted bottom-line results by accurately identifying client financial needs via products and services sales / cross-sales and referrals.

 

marketing / executive assistant

 

         utilized broad scope of administrative services skills toward proactively supporting executive-level management and lenders to include organizing and disseminating confidential reports; managing senior staff calendars / agendas; and directing bank events and sponsorships.

         interfaced among branches and departments for banking campaigns, along with collecting surveys and creating detailed result summaries.

 

additional job history

 

commercial loan assistant, columbia bank, tacoma, wa                                                                                                          1998 c 2002

operations manager, key bank, tacoma, wa                                                                                                                                  1994 c 1998

 

professional development & technical summary

 

washington state department of revenue tax courses / training • washington state dot certification / training

commercial lending • consumer lending • skills / strategies for managers • how to be a successful supervisor

 

microsoft office suite • microsoft windows vista / xp • microsoft publisher • intuit quickbooks • quicken software • internet applications