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yyyyyy x. yyyyyy

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quality-focused administrative support professional specializing in driving organizational efficiency, handling high-volume data entry, processing payroll, managing confidential materials, and providing world-class client services eager to offer 10+ years experience toward optimizing an employer s success.



profile of qualifications


         top performer who makes decisions to reflect positively on business productivity and corporate well-being.

         excellent communicator who successfully interfaces with all levels of business representatives and clientele.

         ambitious self-starter who plans, prioritizes, and manages tasks within deadline-driven environments.

         integral leader who handles confidential responsibilities while maintaining high-quality service levels.



key areas of expertise


administrative support            high-volume data entry         workflow prioritization              hr support processes

data / files management         payroll / invoice support       correspondence drafting           supplies management

business communications       team building / training       client / customer relations      regulatory compliance



professional synopsis


east baton rouge school systems                                                                                                                                    2008 c present


hr support / administrative assistant (2009 c present)

         utilize broad scope of industry and professional services knowledge to maintain account receipts and filing systems, code incoming invoices for payment processing, and coordinate and participate in key hr meetings.

         accurately prepare payroll reports, input time, and calculate all pay, deductions, benefits, and retirement.

         contribute solid communication skills toward drafting and disseminating daily correspondence for administrators, including typing and taking dictation as necessary, as well as receiving and directing visitors.

         optimize overall efficiency by preparing materials of instruction orders, assigning orders, managing school funds, maintaining school events on website, and assisting with preparation of annual state-mandated reports.

         attend monthly accountability committee meetings and advise board of directors as required.


clerk / secretary elementary school (2008 c 2009)

         applied strong multitasking abilities toward handling comprehensive administrative duties, including maintaining student records; enrolling new students; responding to parent / public inquiries; and overseeing all data / information management for principal, teachers, and staff members to ensure seamless operations.


jpmorgan chase                                                                                                                                                                          1996 c 2008


securities specialist support (2006 c 2008)

         played a vital role in guaranteeing trade processing availability by monitoring link between trust accounting and security movement systems, including analyzing and resolving rejected items, researching unmatched buy / free receipts to securities received, comparing securities returned by broker, and assessing differences.

         interfaced between internal and external parties to resolve trade and / or delivery issues, promptly respond to client inquiries, and provide essential back up and support coverage for unit functions as necessary.


treasurer support / customer service (1996 c 2006)

         demonstrated progressive leadership talents toward directing a 10-member operations representative team, including presenting process / system training to new staff, delivering yearly objectives against personal goals, and conducting annual performance appraisals to maximize use of resources and meet business needs.

         ensured compliance with daily process mandates while concurrently directing the purchase of new securities, establishing mail-ordered redemptions trades, and managing the dissemination of income distribution.



education & technical summary


m.b.a. (organizational management emphasis, in progress)                                                                university of phoenix

b.a., english & african american studies                                                                                                      university of albany


microsoft office suite adobe acrobat pc-based lans bloomberg information services invoice coding

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