Senior-level Benefits Administration Manager eager to contribute comprehensive talents and experience actively supporting the employer in optimizing bottom-line performance.
Significant experience in research, evaluation, administration and implementation of cost-effective corporate employee benefits involving multiple locations.
Advanced knowledge of state and federal benefit laws and regulations including FMLA, Section 125, 410(k), COBRA, HIPAA, Workers Compensation, and SOX (Sarbanes-Oxley).
Seamlessly cooperate with multiple vendors in development, renewal, plan design, and administration of company s benefit programs.
Appreciated for assisting HR staff as well as employees in benefit plan/policy interpretation.
Strategically prioritize, allocate and manage limited resources and budgets to develop and implement targeted programs vital to bottom-line business performance.
Exemplary technical acumen includes software such as Microsoft Office, Oracle AB, Oracle Payroll, Business Objects, KBACE, and Workday HRMS (human resource management system).
Considerable strengths in policy and procedure development and management, company communications, and change management.
Kinetic Concepts Inc., San Antonio, TX, 1995 to 2010
Sr. Manager, Benefits (2006 to 2010)
Spearheaded full-scope benefits administration for 4,500+ domestic employees and their families with over 90% participation in optional plans.
Administered benefits system to include payroll deductions while integrating banking, accounting, taxes, HRMS, and compliance elements.
Proficiently steered global benefits programs for approximately 2,500 employees spanning 18 countries.
Established, nurtured and maintained cohesive relationships with third-party administrators, brokers and ERISA attorneys to optimize benefits functions.
Enforced IRS, DOL and ERISA compliance for all qualified and non-qualified plans.
Oversaw design, implementation and management of company s wellness plan, crucial to elevating overall employee health and attendance while reducing claims.
Applied strong leadership capabilities toward training, motivating and managing exempt and non-exempt employees.
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Professional Experience continued
Championed inter-departmental efforts to efficiently merge HRMS and benefits systems, including self-service option via Oracle and Workday applications.
Planned, analyzed and effectively designed benefits structure within Workday HRMS system.
Orchestrated successful conversion of outbound interfaces to HIPAA-compliant 834 format.
Played a pivotal role in branding company product for Benefits campaign which won 2006 Communicators Award.
Resourcefully coordinated implementation of onsite wellness center with pharmacy.
Benefits Analyst (2005)
Exercised excellent financial savvy and analytical expertise to perform financial reporting for Employee Benefits Trust, Benefits Accrual and all other benefit plans and programs.
Conducted financial audits of plans to optimize cost control, risk management, and compliance.
Generated and submitted comprehensive reports for claims analysis and monthly billings.
Monitored and ensured strict adherence to HIPAA, COBRA, Section 125, QDRO and Sarbanes-Oxley requirements.
Closely reviewed and responded to legal notices received from Medicare, IRS and court orders.
Demonstrated exceptional employee relations talents in assisting members in interpreting plans and in managing complex claims issues.
Benefits Coordinator (1995 to 2004)
Adeptly administered complete spectrum of company benefit plans including reporting, employee orientation, COBRA and HIPAA communication, and cooperation with third-party administrators to expedite and process claims.
Reliably maintained up-to-date benefits systems and relevant data to expedite processing of premiums and claims.
Assembled informative benefit administration forms, reference and communication materials to aid in employee interpretation.
Supported members health care needs by administering COBRA and Creditable Coverage.
Prepared monthly premium reports and billings as well as in-depth analyses of insurance experience ratings and employee demographics, essential to maximizing P&L performance for company.
Meticulously generated reports for Trust expenditures to support accounting purposes.
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