career objective

 

enthusiastic, quick-learning and detail-oriented professional desiring a challenging and rewarding administrative / business support role within a dynamic and successfully progressive organization.

 

profile

 

ø  offer over seven years of combined professional experience in administrative support, customer service, and optical center / retail sales roles, including expertise in personnel scheduling, business relations, and quality control capacities.

ø  effectively apply dynamic communication and interpersonal relationship-building skills toward guaranteeing the delivery of quality customer service.

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving operational problems in a proactive and productive manner while maintaining high quality standards.

ø  foster synergistic teamwork across a multitude of personnel levels while making solid organizational decisions to reflect positively on customer satisfaction and operational well-being.

ø  capable of staying focused and maintaining a calm demeanor in fast-paced, high-pressure, and deadline-driven situations while consistently exhibiting a high-quality work ethic.

ø  skillful at performing independently or within a team-based environment to exceed all operational goals and objectives.

 

professional experience

 

receptionist

ø  successfully handled various administrative duties within a personal care agency supporting the needs of the elderly and disabled, including performing efficient data entry, answering a multi-line telephone, stocking necessary supplies, assessing inventory needs, providing all company-based correspondence activities, and managing staff payroll.

ø  effectively assisted with staff scheduling as required, as well as proactively supporting operational needs (i.e. routine patient care, emergency room visits) in personnel absence.

 

receptionist

ø  maintained responsibility for the smooth-running operational success of a multitude of administrative functions within two businesses utilizing the same location.

ø  proactively provided optimal customer service by greeting customers in a courteous and efficient manner, as well as overseeing all basic telephone, filing, appointment scheduling, and inventory control duties.

ø  supervised the facilitation of all business-oriented financial accounting and records management in order to maintain a seamless operational and administrative environment.

ø  accurately organized end-of-year taxing documentation through the effective utilization of quickbooks software.

 

optician

ø  actively assisted customers in choosing correct optimal frames, as well as accurately measuring and sizing items to achieve maximum customer satisfaction and product performance.

ø  successfully cut lenses to frames for one-hour customers, including performing necessary verification of in-coming glasses for correct prescription adherence.

ø  provided basic administrative duties, including answering telephones, greeting customers, filing required medical documentation, and ordering supplies / inventory.

 

education

 

extensive coursework                                                                                     beauty academy certification

edison community college                                                                                             sunstate academy

 

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding administrative / business support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i offer over seven years of combined professional experience in administrative support, customer service, and optical center / retail sales roles, including expertise in personnel scheduling, business relations, and quality control capacities.  i pride myself on demonstrating dynamic prioritization and time management skills, including quickly identifying and resolving operational problems in a proactive and productive manner while maintaining high quality standards.

 

you will find me to be an enthusiastic, quick-learning, and detail-oriented individual who fosters synergistic teamwork within a deadline-driven environment, and is firmly dedicated to supporting your professional business goals and objectives.  for this reason, i am confident that the combination of my customer service skills, solid problem-solving proficiencies, and demonstrated professional acumen will prove to be incredible assets to your organizational team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy