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 Operations Management

Results-oriented professional with valuable experience seeks new challenge and opportunity to

apply technical and leadership skills toward optimizing operations of a dynamic organization.

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Ø   Escalate business development through strategic initiatives and marketing strategies which increase productivity and revenue growth; consistently meet goals and objectives

Ø   Self motivated leader who is knowledgeable in all aspects of business operations management including market research, financial activities, sales, and human resources

Ø   Organized and detail-oriented with diverse expertise; develop software solutions, tools, systems and oversee installation management and technical support

Ø   Expand clientele by securing large-profit accounts while maintaining existing customer base through exemplary account management and customer service

Ø   Communicate technical and complex information easily and concisely; establish strong relationships

Ø   Exhibit diagnostic problem-solving skills and translate individual needs into customized solutions; offer solid track record based on professionalism, thoroughness, and dedication

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Employment History                                                                    

Director of Operations                                                                                                  08/2009 C 12/2010    

Development Group, Inc. City, State

   Key player who optimized operations of this premier level Cisco VAR while developing business strategies and managing financials, credit lines, and insurance administration

   Demonstrated superior leadership qualities while managing payroll and human resource related activities

   Vital source who launched marketing techniques and directed sales management

   Successfully designed and implemented process-oriented management systems


Co-Founder/Partner and President of Revnetek North America                                     01/2006 C 07/2008    

Revnetek City, State

   Escalated operations of this Estonian based lean client/terminal computing solution; successfully established and researched markets in South Africa, Poland, and North America

   Expertly developed Digital Immigrant, a custom product designed for eBay

   Essential team player who directed sales, installation management, and technical support


Position Title                                                                                                                01/2002 C 02/2008    

Blancco Ltd., USA City, State

   Boosted business development by securing sales of large-scale enterprise level accounts; established offices in Seoul, South Korea and Rio de Janeiro, Brazil

   Played key role in the management of Sun Microsystems from conception to implementation

   Demonstrated expertise while partnering with eBay to develop a computer online listing/erasing tool


Sales Representative                                                                                                                   12/2008    

Art Fashion Photo Miami, FL

   Prosperously sold sophisticated fashion photography during Art Basel, Miami

   Gained experience while studying art, photographers, style, median, and genre

Minority Owner of Hauri Europe                                                                                   07/2003 C 07/2006    

Hauri, Inc. South Korea

   Successfully sold anti-virus software throughout North America and Europe; efficient partner which held exclusive rights for 36 counties within Europe

   Displayed excellent leadership skills; initiated relationships with country partners, technical installation teams, sales team, and technical support

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Education and Professional Development                             

Bachelor of Science in Business Administration and Management                                                  2003

California State University Chico, CA


Associate of Arts                                                                                                                              2000

Butte Community College Oroville, CA

Academic All-America #1 Singles and Doubles


Course Title                                                                                                                           1997 C 1998

University of Utah Salt Lake City, UT

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