Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Dedicated, solutions-focused and sharp Principal Analyst eager to contribute exceptional process improvement, team leadership, and client relations expertise toward supporting a dynamic employer in optimizing performance.
Outstanding blend of analytical, project planning, negotiating, and team leadership expertise.
Methodical problem solver with a solid track record of executing innovative and strategic solutions to meet defined business goals and needs.
Exceptional skills in staff management including training, orientation, evaluation, and management.
Efficiently develop and execute strategic policies, procedures, processes, and methodologies to optimize performance.
Adept at conducting process analysis, managing resources, and managing standardization projects.
Extensive experience in coordinating and/or leading development teams to consistently achieve on-time implementation and delivery to clients and garner 100% satisfaction.
Massachusetts Institute of Technology, 2008 to Present
Principal Benefits Analyst
Apply dynamic critical thinking abilities toward continuously analyzing operational processes for human resource programs spanning Defined Contributions, Defined Benefits, and Health & Welfare Benefits.
Investigate and successfully identify areas of risk, non-compliance and cost inefficiencies, and recommend corrective action.
Leverage strong attention to detail to proficiently develop and implement integrated Process Transaction Documentation.
Determine and propose process improvements, perform cost benefit analyses, and present status reports to senior executive counsel.
Meticulously define Key Performance Indicators to align daily business operations with new process standards, change management policies, documentation requirements, and ongoing maintenance functions.
Fidelity Human Resource Services, (FHRS), 2005 to 2007
Manager, Implementation Readiness (2007)
Directed, supervised and managed senior analysts and team leads during project implementations and corporate actions.
Standardized implementation readiness methodology to expedite and streamline team efforts.
Relied upon for subject matter expertise and leadership during sales and discovery processes involving client scope and fit assessment.
Demonstrated exemplary management acumen in hiring, orienting, developing, coaching and evaluating technical personnel, delegating project tasks, and facilitating regular staff meetings.
Adhered to specified budgetary guidelines in preparing project estimates and tracking expenses.
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Professional Experience continued
Implementation Program Manager (2007)
Led team of 12 in company-wide HR standardization initiative to develop end-to-end product and service standards, accelerating efficiency by 30% during implementation and ongoing lifecycles.
Implementation Analyst Consultant C Solutions (2006 to 2007)
Formulated specific project plan timelines for implementations and corporate actions.
Guided analysts in engineering custom configuration solutions during Bank of America s MBNA and US Trust acquisitions, successfully realizing minimal interruption to Operations processing.
Partnered with Operations, Testing, Production, and Systems Development to drive unified efforts, identify needs, present recommendations, and report on project progress.
Served as Green Belt for Six Sigma code mapping process improvement and regarded as subject matter expert for initiatives such as Transaction Date Update, HW code mapping, 3rd party vendor data quality improvement, and multi-service project plan harmonization.
Implementation Analyst Consultant C Corporate Actions (2005 to 2006)
Functioned as Acting Consultant to analysts within Corporate Actions Team advising on fee for service projects, assigning daily priorities to offshore/onshore resources, and establishing standards to support scoping, estimates, and productivity improvements.
Fidelity Employer Services, (FESCo), 2000 to 2005
Senior Analyst (2003 to 2005)
Championed timely implementation of General Motors financial business requirements encompassing Payroll, Accounts Payable, Claims Premium Processing and Medicare Part B Reimbursement.
Handpicked as Lead Business Analyst for development of new financial reconciliation platform, Financial and Billing System (FABS).
Managed seamless standardization and testing efforts through successful negotiations with GM s 65 health/insurance/claims vendors.
Health and Welfare Operations Project Analyst (2001 to 2003)
Diligently supported daily administrative and project activities for Health and Welfare clients involving frequent data analysis to verify and ensure accuracy.
Based on proven problem solving skills, appointed as member of specialized team tasks with assisting clients through disaster recovery.
Conversion Business Analyst (2001 to 2003)
Skillfully orchestrated Hughes Electronics client conversion from Fidelity s health and welfare practice core recordkeeping system (Benesoft) to new Health and Other Benefit System (HOBS).
Negotiated and converted all Hughes vendors to new eligibility and premium reporting standards.
Strategically coordinated transition activities to adhere to timelines and avoid any impact to production.
Defined Contribution Specialist (2000 to 2001)
As Primary Operations Specialist for AT&T and Ford Motor Company, planned, produced, and provided training and resource support tools for several corporate actions.
Microsoft Office (Word, Excel, Access), Microsoft Project, SQL Query, Oracle (OAB, HRMS)
Champlain College of Vermont, Burlington, VT; Community College of Vermont, Waterbury, VT
Series 6 and 63 License
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Hiring Agent Name
I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
I bring to you proven performance in project planning and coordination, exemplary expertise in client relations, and strong skills in requirements analysis, process standardization, budgeting, and implementing measurable process improvements. To complement these qualifications, I offer outstanding prioritization talents and solid organizational capabilities which are instrumental in a <insert job title/position> role.
As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through superior initiative, unparalleled resourcefulness, and well-honed leadership attributes. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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