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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




exploring career opportunities to utilize project management, supervisory, operations and communications/organizational abilities in a challenging assignment aiding the development and implementation of advanced methodologies for profit enhancement.



career profile

ø  bachelor of business administration with finance major.

ø  over 20 years of project management, operations and financial services experience.

ø  record of progression to positions of wide-ranging responsibility and authority.

ø  expertise in accurate project estimating/costing.

ø  in-depth background in timely project completion with full client satisfaction.

ø  knowledgeable in all facets of team development and leadership.

ø  expertise in marketing and task prioritization.

ø  notable for personal innovation, energy, enthusiasm and motivation.

ø  broad understanding of multiple financial service products.

ø  proven track record of completing complex projects on-time and at-cost.

ø  facilitate scheduling, budgets and achievement of quality standards within stringent deadlines.

ø  adept at all facets of customer relations.

ø  consistent achiever of organizational objectives.

ø  outstanding competence in communications, presentations and policy/procedures.

ø  ability to work directly with the public and resolve issues in a successful manner.

ø  proficient in advanced business software applications including ms office suite.

ø  multiple financial service licenses.



professional experience

river financial/top flite financial                                                                                                2005 - present

assistant manager

       recruited to manage recruitment, training and technical instruction for new employees.

       coordinate with subordinate loan officers on complex/problematic transactions.

       prioritize and oversee staff workflow while assigning personnel to specific loan requests.

       gained licensing in multiple states to provide customer service in 20 states.

       ensure highest level of customer service/professionalism in mortgage process.

       initiated and rolled-out marketing strategy increasing branch loan production.


access mortgage & financial corporation                                                                                      2003 - 2005

loan officer

       retained to act as direct lender for lending tree.

       performed purchase/refinance of multiple types of real estate transactions. 

       notable for honest and ethical customer lending practices.



- continued -

yyyyyy x. yyyyyy

page two





state farm insurance                                                                                                                     1995 - 2003

siu claim representative  

       promoted to investigate suspected fraudulent homeowner/automobile claims.

       effectively interviewed policyholders to properly determine loss.

       tasked with comprehensive authority for management of files and collection of court evidence.

       adjusted homeowners claims including structural estimates.

       facilitated training of claim representatives and agents on insurance fraud indicators and investigative tools and techniques.

       administered hiring of attorneys and expert witnesses for court proceedings.

claim representative

       hired to oversee automotive claim property and bodily injury losses.

       adjusted and established values for insurance claim settlements.

       properly applied insurance policies to loss claims.

       delivered exceptional customer service.





earlier background

prior to 1995, served as commercial loan analyst, old kent bank & trust, and relationship manager, michigan national bank.  in these assignments built outstanding analysis, financial service, team leadership, training, compliance and customer relations skill sets.






grand valley state university

bachelor of business administration, finance major


president of gvsu finance club

recipient of wall street journal award






yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a project management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.b.a. and 20 years of successful experience in the financial services sector.  to complement this background, i possess demonstrated expertise in project estimating, team recruitment/supervision, quality, strategic planning and customer relations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.









yyyyyy x. yyyyyy









yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting project management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.









yyyyyy x. yyyyyy








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