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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(601) 672-11-7


Country of Citizenship:   USA

Social Security Number:  XXX-XX-9890



Vacancy Announcement #:




Core Competencies

Rotary and Fixed Wing Maintenance, Program Management, Quality Assurance, Standardization, Research, Data Analysis, Policy/Procedure Development, Deficiencies Evaluation/Identification/Analysis, Troubleshooting/Problem Solving, Process Improvements, Procedural Enhancements, Reporting, Senior Management Interface, Liaison, Subject Matter Expert/Advisor, Division Coordination, Training, Team Leadership, Supplies/Inventory Control, Aircraft Inspection, Troubleshooting, OSHA and FAA Compliance, Military/DoD Requirements, Hazmat Requirements, Procurement, Contract Administration, Presentations, Aircraft Diagnosis, FAA Airframe and Powerplant Certification, Inspection Authorization (IA), Secret Security Clearance, MS Office Suite, Adobe Acrobat, DHS/Customs and Border Protection Programs, FAA Award Winner

Aircraft Experience: Beechcraft A200, Beechcraft 90, 100, 300 series, Bombardier Dash 8, Cessna C206/210, Cessna 100, 400, 500 series, Pilatus PC12, Piper PA42, PA18, PA31T, PA31, Eurocoper AS350 & EC120, Sikorsky UH60A, Bell UH-1, TH-57, DeHavilland DHC-7, DHC-6


Professional Experience

February 2010 C Present

Defense Support Services (DS2)
0000 xxxxxx xxxx , xxxx , xxxxx 00000


Hours per Week: 

Supervisor:                  May Contact:  Yes

Quality Assurance Manager/Standardization Manager

Retained through transfer of contract from L-3 Communications to direct 3-member team in facilitating critical quality assurance programs focused on optimizing maintenance operations in support of
U.S. Customs and Border Protection (CBP) contract. Drive multiple DS2 Programs ranging from Foreign Object Damage Prevention, Tool Control, Record Keeping, Calibration, and Corrosion Prevention, to Tire and Wheel Maintenance Safety, Fuel Surveillance, Oil Analysis, Support Equipment Operator Training, and Survival Systems Maintenance.   Successfully determine, establish and coordinate duties and responsibilities for Quality Team at Program Management Office (PMO), including Quality, Administrator and Engine Management. 


Proficiently evaluate and analyze performance to clearly define, address and resolve deficiencies in achieving crucial conformance. Act as key technical advisor to Program Manager and serve as primary technical advisory agency for all internal quality issues.  Provide expert recommendations to Director on strategies for boosting quality of maintenance.  Act as primary liaison between QC/QA, AOS, AOSU, and AOSA sites.


Page 1 of 6

Yyyyyy x. yyyyyy            Vacancy #:                                                                        Page 2 of 6


Strategically develop and facilitate monitoring and auditing programs administered via approved database.  Thoroughly monitor program aircraft tracking and documentation for compliance with CBP standards and requirements and collaborate in improvement processes. Efficiently maintain CBP DoD and OEM technical data and publications for accuracy and currency. Verify work guides such as Task Checklist and DS2 Site Operation Instructions are user-friendly and up to date. Oversee CBP Program Maintenance Check Flights (MCFs) and Maintenance Operational Checks (MOC) requirements.  Concurrently ensure DS2 Weight and Balance (W&B) Manager duties are fulfilled as needed.

Proficiently confirm CARMAC and associate systems maintain currency and reflect real-time requirements pertinent to contract; monitor related reports/inquiries to determine trends and identify failure and maintenance problem areas for prompt resolution.  Deliver ongoing training programs in aircraft Maintenance, Quality and EHS techniques and procedures.


October 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $67,500 Annually

Hours per Week:  46

Supervisor:  Fred Janneck, (xxx-xxx-xxxx               May Contact:  Yes

Manager I, Aircraft Maintenance


As Manager of Aircraft Maintenance for U.S. Customs and Border Protection (CBP) contract with L-3 Communications, held responsibility for program management in a variety of areas, including overseeing activities of L-3 Field Service Engineers.  This required field travel to maintenance stations, Regional Inspection Program (RIP) and NAMP locations to assist Engineers in evaluating flight safety issues as well to provide additional training in aircraft systems and maintenance. 


Utilized FAA Field Approval process as guideline for data compilation to be used for aircraft airframe, powerplant and system modifications.  Included in this was understanding of budgetary parameters in order to ensure optimal use of funds in meeting logistical requirements.


In conjunction with other Program Management Office (PMO) staff, identified major policy issues, evaluated and developed new performance methods and criteria, and provided recommendations to senior management as to changes to be made to existing guidelines and policies.  A major focus of these process refinements was to develop more standardized aircraft inspections and maintenance and thus increase performance efficiencies   Also assisted PMO personnel in preparation of contract deliverables and in presentations to CBP Headquarters Staff. 


Developed, for presentation to management, reports on new aircraft systems, component designs and ground support equipment.  Utilized this information as supporting documentation for recommendation of equipment purchases.  Additionally, prepared Statements of Work (SOW) to support modifications in CBP aircraft systems and the bi-monthly C550/UH60/National Aviation Maintenance Program (NAMP) Situation Report (SITREP).  Maintained, reviewed and updated L-3/CBP Maintenance Procedures Manual and site audit checklist, and performed maintenance site audits.


Played major role in applying for maintenance extensions (Cessna, Piper, Bombardier, AMCOM, Pratt & Whitney, American Eurocopter, and Turbomeca) and DER required repairs.   

Aircraft supported included Beechcraft A200, Bombardier Dash 8, Cessna C206/210, & C550, Pilatus PC12, Piper PA42, PA18, Eurocopter AS350 & EC120 and Sikorsky UH60A.




Yyyyyy x. yyyyyy            Vacancy #:                                             Page 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $50,250 Annually

Hours per Week:  46

Supervisor:  Jon Reeves, ( xxx-xxx-xxxx                 May Contact:  Yes

QA Coordinator


As Quality Assurance Coordinator, provided oversight of the L-3 National Aircraft Maintenance contract with U.S. Customs and Border Protection (CBP).  Closely monitored various industry publications for relevant and updated information, including Federal Aviation Regulations, FAA Airworthiness Directives, Military requirements, Manufacturers Service Data, manufacturer recommendations, safety requirements and current/updated inspection procedures/standards, and disseminated this information to CBP Air Branches and Unit Quality Control (QC) Inspectors.  Coordinated with QC Inspectors to assure aircraft and component configuration control.  Maintained currency with the Computerized Aircraft Reporting and Material Control System (CARMAC) in support of Manufacturers Service Data, Airworthiness Directives (ADs), TBOs and other areas of scheduled maintenance.


When required for determination of aircraft or component failure, or for fulfilling special Quality Assurance projects, employed technical research utilizing analysis of pertinent information, incorporation of blueprints and engineering drawings, and understanding of product specifications and technical manuals.


To ensure contractual compliance, performed both scheduled and unscheduled site level and vendor audits.  Was tasked with responsibility for customer complaint or deficiency issues, determining basis for difficulties and reporting problems to appropriate department for resolution. In this position, aircraft supported were Beechcraft A200, Bombardier Dash 8, Cessna C206/210, & C550, Pilatus PC12, Piper PA42, PA18, Eurocopter AS350 & EC0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $41,500 Annually

Hours per Week:  50

Supervisor:  Donnie Woodward, (318) 387-0222                   May Contact:  Yes

Chief Inspector


As Chief Inspector, was charged with comprehensive responsibility for inspection, maintenance, major repairs and any alterations needed for returning aircraft to safe service.  Additionally, served as Lead Mechanic for all Cessna Citation inspections and maintenance.  Facilitated proper input to all aircraft logbooks and records for both company and customer aircraft. 


Developed positive relations with local FAA Flight Standards District Office (FSDO); assured company compliance with FAA Part 145 Repair Station Manual.  Also assured contract compliance by performing Quality Assurance Audits at vendor facilities. Aircraft supported were Cessna 100, 200, 400, & 500 series aircraft, Beechcraft 90, 100, 200, & 300 series aircraft, Piper PA-42, PA-31T & PA-31 series aircraft and various other general aviation aircraft.




Yyyyyy x. yyyyyy                           Vacancy #:                           Page 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $15.00 per hour

Hours per Week:  50

Supervisor:  Paul Moats, (407) 859-1245                   May Contact:  Yes

Aircraft Mechanic


Utilized strong background and knowledge of aircraft systems, including technical data, and troubleshooting capabilities, to inspect, maintain or, as needed, modify airframe systems, powerplant systems and related components.  Aircraft supported were Cessna 500, 600 & 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $17.92 per hour

Hours per Week:  40

Supervisor:  Fred Janneck, (xxx-xxx-xxxx               May Contact:  Yes


October 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $13.92 per hour

Hours per Week:  40

Supervisor:  Fred Janneck, (xxx-xxx-xxxx               May Contact:  Yes

Chief Inspector


Company was designated as FAA Certified Repair Station and awarded U.S. Customs Service National Aircraft Maintenance Contract.  As Chief Inspector, charged with comprehensive responsibility for directing inspection standards, methods and procedures employed to assure compliance with FAA regulations, military and manufacturer recommendations, including safety requirements.  Prepared all status and performance reports required by company and Customs officials.  Additionally, assured Station met requirements of FAA Part 145 Repair Station Manual and developed strong working interface with regional FAA Flight Standards District Office (FSDO).  Maintained aircraft configuration using the Customs Computerized Aircraft Reporting and Material Control (CARMAC) system.


Administratively, continually provided on-the-job training and safety awareness programs to ensure all aircraft met regulations and safety standards; maintained training records.  Also paid close attention to OSHA and Haz-Mat requirements, assuring all were met according to company and government regulations.


Utilized periodic audits and surveillance inspections of the supply and procurement system to expose any unacceptable weaknesses in products used in aircraft.  Further, closely examined customer complaints to determine underlying causes and reported problems to proper department for correction. Aircraft supported were ASTA N22S, Beechcraft A200, Cessna C210, C340 & C550, Piper PA42, PA31, Bell UH1-M, TH-57 and Sikorsky UH60A.




Yyyyyy x. yyyyyy            Vacancy #:                                           Page 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $12.92 per hour

Hours per Week:  45

Aircraft Mechanic


In this initial assignment in fulfillment of the U.S. Customs Service National Aircraft Maintenance Contract, was charged with responsibility for maintenance, repair and modification of single engine, twin-engine fixed wing and rotary wing aircraft operated by the U.S. Customs Service.


Participated in maintenance-related flight activities to determine the extent of repair needed for airframe, powerplant or related components while ensuring compliance with Federal Aviation Administration, military or manufacturer maintenance recommendations.  Aircraft supported were Beechcraft A200, Cessna C210, C340 & C0000 xxxxxx xxxx , xxxx , xxxxx 00000

Salary:  $10.50 per hour

Hours per Week:  60

Aircraft Mechanic Supervisor


For this FAA Part 121 & 135 commuter airline, was charged with responsibility for supervision and training of 12 mechanics in all facets of aircraft depot and line maintenance.  Additionally served as Part 145 Certified Repair Station Delegated Inspector, assuring inspection quality, line maintenance, FAA compliance and meeting of manufacturer maintenance recommendations were achieved prior to returning aircraft to service. Aircraft supported were DeHavilland DHC-7 & DHC-6.



Delgado Community College

New Orleans, LA

Associates Degree, Aircraft Maintenance Technology, 1987

3.8/4.0 GPA


Job-Related Training

2/2008             Pratt & Whitney PT6A familiarization and line maintenance course

7/2003             Kabba Benzing Autotime programming course

8/2002             ISO 9001:2000 Quality Management System Lead Auditor course

10/2000           NDT Level II course in liquid penetrant and magnetic particle

12/1998           Beechcraft Super King Air 300/350 maintenance course

8/1993             Sikorsky UH-60A Blackhawk heavy maintenance course

1/1992             Pratt & Whitney JT15D-4 heavy maintenance course

7/1989             Cessna Citation 500 series maintenance course

6/1989             Allison 250-B17 maintenance & troubleshooting course

2/1989             ASTA N22S Searchmaster heavy maintenance course

6/1987             DeHavilland DHC-7 & DHC-6-300 basic systems course




Yyyyyy x. yyyyyy            Vacancy #:                                           Page 6 of 6


Relevant Coursework, Licensures and Certifications

FAA Airframe and Powerplant Certificate

Inspection Authorization (IA)


Additional Information

Secret Security Clearance

MS Office Suite

Adobe Acrobat

Proficient in DHS/ Customs and Border Protection Programs:

Computerized Aircraft Reporting and Material Control System (CARMAC)

Report Management and Distribution System (RMDS)

Electronic Maintenance Record Keeping System (EMRKS)

Automated Time Keeping System (AUTOTIME)



Federal Aviation Administration Bronze Awards

Federal Aviation Administration Ruby Award

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