yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
focused, experienced management professional eager to contribute customer service, budgetary control, merchandising, operations and staff supervision skill in a challenging corporate management/leadership assignment, focusing on wholesale or distribution activities, in support of maximizing organizational performance.
ø over 22 years of retail management experience.
ø involved in corporate-sponsored professional development/training including business management and leadership training, osha requirements, physical safety training, employee development and training, coaching and counseling and state/federal work regulations.
ø expertise in managing various store departments, including appliances, lumber/building materials, hardware, paint, flooring and seasonal goods.
ø award-winning manager in sales and operations.
ø record of progression to positions of increasing authority and responsibility.
ø effectively interact with diverse groups at all levels.
ø proficiency in resolution of multiple issues/problems simultaneously.
ø self-motivated, self-directed individual with strong entrepreneurial capabilities, yet capable of team participation.
ø experienced in cold calling and account management.
ø involved in community activities.
lowe s home improvement, longview, tx 2006 - 2009
charged with comprehensive responsibility for all facets of this $57mm retail sales operation, including leading senior management staff of ten in training and mentoring employee staff of up to 210 personnel.
worked closely with all associates, ensuring corporate standards for work output and customer service are met.
on daily basis, oversaw any customer service action plans, ensured merchandising plans were in place, reviewed payroll and other costs vs. sales numbers to assure appropriate balance, ensured store safety policies and practices were being observed, and was continually aware of any and all sales opportunities.
on monthly basis, reviewed margins, sales, inventory/shrink reports, operations processes, personnel scheduling, including training, updated planning and interacted with management captains to keep them informed of any upcoming special sales.
every month, reviewed financial reports to assure expenses were in line with projections, focusing particularly on future months based on current trends.
managed introduction and set-up of all merchandising, including advertising, promotion, endcap displays, any seasonal changeouts and pog updates.
during three-year tenure, store sales went from $45mm to $57mm, with an accompanying $10mm profit.
recipient of lowe s hero award three times for outstanding store sales and operations.
- continued -
yyyyyy x. yyyyyy
lowe s home improvement, nacogdoches, tx 2004 - 2006
as store manager, charged with same job responsibilities as listed above.
oversaw sales increase of 13%, rising from $19mm to $22mm while manager.
managed associate staff of 110-135 personnel.
chosen by corporate management for assessment as district manager due to outstanding capabilities.
participated in store manager training program in 2004.
mtk wholesale/distribution, south east texas 1999 - 2004
tasked with comprehensive responsibility for this wholesale and distribution venture.
gained in-depth experience in all phases of business development, including cold calling, developing sales leads, acquiring and setting up accounts and servicing both new and existing accounts.
grew client base to 300+ accounts, with annual sales in excess of $300,000.
builder s square home improvement center, houston, tx and ponce/bayamon, puerto rico 1987 - 1998
fulfilled management duties for this home improvement center which were similar to the responsibilities of store manager for lowe s.
oversaw store sales volume of $16mm-$32mm and managed up to 225 store associates.
blanchard s situational leadership program
business management and leadership training
materials, chemical and physical safety training
employee development, training and counseling seminars
state and federal work laws
boy scout troop 200, longview, tx
committee chairman and assistant scoutmaster, 2008-present
st. mary s catholic church, longview, tx
parish council, 2009
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