yyyyyy x. yyyyyy                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

focused, experienced management professional eager to contribute customer service, budgetary control, merchandising, operations and staff supervision skill in a challenging corporate management/leadership assignment, focusing on wholesale or distribution activities, in support of maximizing organizational performance.

 

career profile

ø  over 22 years of retail management experience.

ø  involved in corporate-sponsored professional development/training including business management and leadership training, osha requirements, physical safety training, employee development and training, coaching and counseling and state/federal work regulations.

ø  expertise in managing various store departments, including appliances, lumber/building materials, hardware, paint, flooring and seasonal goods.

ø  award-winning manager in sales and operations.

ø  record of progression to positions of increasing authority and responsibility.

ø  effectively interact with diverse groups at all levels.

ø  proficiency in resolution of multiple issues/problems simultaneously.

ø  self-motivated, self-directed individual with strong entrepreneurial capabilities, yet capable of team participation.

ø  experienced in cold calling and account management.

ø  involved in community activities.

 

professional experience

lowe s home improvement, longview, tx                                                                                      2006 - 2009

store manager

       charged with comprehensive responsibility for all facets of this $57mm retail sales operation, including leading senior management staff of ten in training and mentoring employee staff of up to 210 personnel.

       worked closely with all associates, ensuring corporate standards for work output and customer service are met.

       on daily basis, oversaw any customer service action plans, ensured merchandising plans were in place, reviewed payroll and other costs vs. sales numbers to assure appropriate balance, ensured store safety policies and practices were being observed, and was continually aware of any and all sales opportunities.

       on monthly basis, reviewed margins, sales, inventory/shrink reports, operations processes, personnel scheduling, including training, updated planning and interacted with management captains to keep them informed of any upcoming special sales.

       every month, reviewed financial reports to assure expenses were in line with projections, focusing particularly on future months based on current trends.

       managed introduction and set-up of all merchandising, including advertising, promotion, endcap displays, any seasonal changeouts and pog updates.

       during three-year tenure, store sales went from $45mm to $57mm, with an accompanying $10mm profit.

       recipient of lowe s hero award three times for outstanding store sales and operations.

 

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lowe s home improvement, nacogdoches, tx                                                                               2004 - 2006

store manager

       as store manager, charged with same job responsibilities as listed above.

       oversaw sales increase of 13%, rising from $19mm to $22mm while manager.

       managed associate staff of 110-135 personnel.

       chosen by corporate management for assessment as district manager due to outstanding capabilities.

       participated in store manager training program in 2004.

 

 

mtk wholesale/distribution, south east texas                                                                               1999 - 2004

owner/operator

       tasked with comprehensive responsibility for this wholesale and distribution venture.

       gained in-depth experience in all phases of business development, including cold calling, developing sales leads, acquiring and setting up accounts and servicing both new and existing accounts.

       grew client base to 300+ accounts, with annual sales in excess of $300,000.

 

 

builder s square home improvement center, houston, tx and ponce/bayamon, puerto rico           1987 - 1998

store manager

       fulfilled management duties for this home improvement center which were similar to the responsibilities of store manager for lowe s.

       oversaw store sales volume of $16mm-$32mm and managed up to 225 store associates.

 

 

 

professional development/training

blanchard s situational leadership program

business management and leadership training

 

osha

 

materials, chemical and physical safety training

 

employee development, training and counseling seminars

 

state and federal work laws

 

 

 

community involvement

boy scout troop 200, longview, tx

committee chairman and assistant scoutmaster, 2008-present

 

st. mary s catholic church, longview, tx

parish council, 2009