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joseph ferrone 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
~ career profile ~
recent general insurance degree graduate eager to contribute academic background as well as practical experience within the insurance industry and prior management and public relation history toward building a successful commercial underwriting career with a dynamic organization. ~ consistently achieve sales and organizational goals through process improvement planning, program coordination, and cultivation of strong business relationships. ~ associate in general insurance (ains). ~ currently scheduled to test for au 66 and complete the commercial underwriting (au) certification program. ~ licensed insurance producer in property & casualty lines with 44 states.
business development
vendor/client relations
marketing & customer service
insurance/underwriting
employee training & development
financial & budget administration
~ professional experience ~
safeco insurance, denver, co
2010-present
gold team customer service representative
drive business for insured, independent agents, and servicing agents to advise on insurance policy changes and ensure contract and application requirements are met.
administer billing processes, account rounding, and cross sales initiatives.
participate in team meetings to achieve agency branding goals within the market and provide individual peer mentoring in areas of sales and customer service.
self employed, denver, co
2005-2010
property owner-manager/home renovation
manager
developed and implemented operational plans to renovate 3 condominium units while increasing cash flow through innovative process improvements and team leadership capabilities.
directed tenant services to uphold lease agreements.
the united states air force academy band, peterson
air force base, co
2004-2009
operations tour manager (2007-2009)
maximized audience attendance by leading innovative marketing campaigns and utilizing fundraising resources to promote band tour in local communities.
managed financial processes by planning and confirming expense accounts and making travel arrangements for a 22-member unit.
cultivated strong relationships with independent booking agents for various artistic programs and cultural engagements at the community level.
library technician (2004-2007)
oversaw materials and resource allocation for an annual budget of $80k for the library and continuing education programs geared toward squadron members at peterson air force base.
~ education ~
bachelor of music 2004 c university of colorado
~ professional certificates & training ~
licensed insurance producer in property & casualty lines with 44 states
associate in general insurance (ains) 2010 c the institutes (aicpcu)
green property management and solar business certificate 2009 c allied business schools
joseph ferrone 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a commercial underwriting capacity within the insurance industry and am submitting my resume for your review. in advance, thank you for your time and consideration.
i am seeking to utilize my progressive experience in management and insurance customer service roles within liberty mutual. i consistently drive business development through sales, marketing, and customer service initiatives to direct teams and consistently achieve company goals. throughout my solid work history, i have established a record of achieving and exceeding company growth through innovative management, financial reporting, and successfully overseeing all phases of the sales cycle.
in my current role as customer service representative with safeco insurance, i have successfully completed the associate of general insurance (ains), and will be sitting for the au66 and complete the commercial underwriting (au) certification program on november 15, 2010. i am also a licensed insurance producer in property & casualty lines with 44 states. this showcases my strong desire to progress my career in a commercial underwriting capacity as i have already found success within a short time at safeco insurance.
some key responsibilities from my work history include:
ö drive business for insured, independent agents, and servicing agents to advise on insurance policy changes and ensure contract and application requirements are met.
ö participate in team meetings to achieve agency branding goals within the market and provide individual peer mentoring in areas of sales and customer service.
ö developed and implemented operational plans to renovate 3 condominium units while increasing cash flow through innovative process improvements and team leadership capabilities.
ö oversaw materials and resource allocation for an annual budget of $80k for the library and continuing education programs geared toward squadron members at peterson air force base.
to complement this background, i am an associate in general insurance (ains) and possess a bachelor s degree from the university of colorado. i am also scheduled to test for au 66 and complete the commercial underwriting (au) certification program.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. my goal is to transition my experience, creativity, and enthusiasm to your organization. i am confident that i could be a valuable asset, and look forward to interviewing with you in the near future.
sincerely,
joseph ferrone
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